Caliber - Woodridge

4.9 (2,386reviews)
98%
6823 Hobson Valley Drive,  Woodridge,  IL  60517

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,386)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting flawless repairs, attention to detail, and vehicles returned looking brand new. Communication was a standout strength, with frequent text updates keeping customers informed throughout the repair process. Timeliness was also widely appreciated, as many vehicles were completed ahead of schedule. Customers valued the seamless coordination with insurance companies and rental car services. A few customers noted areas for improvement, including difficulty reaching the shop by phone, occasional delays, and isolated quality concerns such as paint matching and incomplete repairs.
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"... quickly. I had two claims handled by your team, and I am extremely happy with the quality of the work and the service I received. You exceeded my expectations, and I truly ..." Read more
"... affected by another car that rear-ended me. Their work was professional and beautifully done." Read more
"Paint match not great"
"Everyone was very kind and repairs were completed sooner than expected! Plus, my vehicle looks great 👍"
"Repair was done earlier than promised. Employees are very nice and helpful. I was getting updated about status of ..." Read more
"I was giving 5 different pick up dates"
"I only thought it should not have taken two full weeks for 2500 in damage."
"Job was completed sooner than expected. Good work. Thorough explanation was appreciated. Excellent job"
"I love the communication, the kindness, the thoroughness, and overall the professionalism that I experienced. ..." Read more
"Great communication. Kept me updated throughout the process. Very professional. Car looks wonderful I would use ..." Read more
"the repair was done well, but the communication was lacking, and it took multiple calls, unanswered calls, and ever changing deadlines in the app."
"... know it was so crazy busy and too many vehicles, but having a full voicemail makes it hard to communicate. Otherwise I am always happy with your quality service." Read more
"... to detail, fixing dozenshundreds of hail dimples. Promptly finished. Good communications. Courteous staff." Read more

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Returned Clean

My Experience

My Experience

Staff was friendly and competent - repairs were done to my satisfaction.

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Returned Clean

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My Experience

Excellent job! We appreciate your workmanship and attention to details.

My Experience

Caliber was very responsive to inquiries and updates during the whole process of repair. The lady at the front desk was very thorough on giving information and explaining the process. The car was received looking brand new.

Likely to Recommend

The front desk lady was very detailed on giving information and was very pleasant to deal with.

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Great service! Very satisfied with the car repair. Will definitely make Caliber our go to for car repair services.

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It was fine but hope to have a working phone number to call if need be lol

Returned Clean

My Experience

Job well done

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Great service once we got in touch with them. Could never get them via phone.

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Returned Clean

My Experience

Smooth process and contact was always professional. Nice experience

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Overall, excellent service and communication, just took longer than expected.

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I would absolutely recommend them, especially to the location that I brought my vehicle to.

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Valerie was wonderful. Very informative, efficient and courteous.

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I’m not giving a time even though the people there were great. It was unfortunate that I had to wait so long and bring the vehicle back because it wasn’t 100% when I picked it up but all in all it is a great company to work with.

Repair Quality

The bumper repair on my vehicle was good was unfortunate that they didn’t catch the blown fuse or the bulb that went out. Had to bring it back twice.

Customer Service

The service was great. The people were great to work with the only thing I did not like was dropping my car off for a week and nobody even looked at it so I incurred having to have a rental vehicle for that week without Information until I called to find out what was going on.

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My Experience

Very communicative and did a great job repairing my car!

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Returned Clean