Caliber - Woodridge

4.8 (2,340reviews)
98%
6823 Hobson Valley Drive,  Woodridge,  IL  60517

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,340)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, professional, and exceeding expectations. Many noted their vehicles looked brand new upon return. Communication was a standout highlight, with customers appreciating frequent text updates throughout the repair process, keeping them fully informed at every stage. Timeliness was also widely commended, as numerous customers reported their vehicles were completed ahead of schedule. Customers highlighted the friendly, knowledgeable, and courteous staff who made the repair process seamless and stress-free. A few customers noted isolated concerns such as delays due to backordered parts, minor quality issues, or communication gaps, reflecting areas customers felt could be improved.
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"Car came back in better condition than it did off of the assembly line!"
"5-star work, quality and attention to detail. This is the best shop hands down if you do get hail damage. My advice: if you do have ..." Read more
"Absolutely everything was perfect. From the Communication to the work quality could not be happier and moving forward this is my new body shop. 1st ..." Read more
"I brought my car in for repairs to caliber collision in Woodridge as they were recommended by Allstate. They were supposed ..." Read more
"My blindspot sensor wasnt repaired the first time and I have to pay for an uber twice and take off ..." Read more
"Everyone was very kind and repairs were completed sooner than expected! Plus, my vehicle looks great 👍"
"Repair was done earlier than promised. Employees are very nice and helpful. I was getting ..." Read more
"Vehicle was ready earlier than expected and they even send a link to track process. Got updates everyday"
"3 weeks turned into 7 weeks"
"I was giving 5 different pick up dates"
"Great communication. Kept me updated throughout the process. Very professional. Car looks wonderful I would use ..." Read more
"I love the communication, the kindness, the thoroughness, and overall the professionalism that I experienced. ..." Read more
"Absolutely everything was perfect. From the Communication to the work quality could not be happier and moving forward this is my ..." Read more
"Calliber Collision were professional, courteous, and kept me informed via text messages on the status of my car and when it would be completed. I would highly recommend ..." Read more
"From my last experience this time around I was not updated with the progress, I had to call in for updates"

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Repair Quality

They did a amazing job repairing the hail damage on my car.

Customer Service

Very professional

Returned Clean

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I came in for repair and came back to pick up the car and no one in the office was courteous enough to smile. I waited till they were done on the phone and not even a hi or hello. Your workmanship deserves commendation though.

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My Experience

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Repair Quality

Very nice people to work with. Excellent communication!

Customer Service

Returned Clean

My Experience

You made it look like nothing ever happened. Thank you for everything. You did a great job.

My Experience

I’m very satisfied now - but it took 2 repair sessions to get it right - the last session over a year after my accident took 3 weeks and a day, but everyone was kind and attentive and they updated me quite often and were super easy to work with and professional. I just got my car back this evening, so time will tell but I’m confident it’ll be repaired properly this time.

My Experience

I was very satisfied with the service and loved the constant updates.

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There were a few scratches on the rear bumper that they said would be taken care of and were not

Customer Service

My Experience

Awesome job. You guys are great. You have my assurance of future referrals to anyone. Keep up the good work. However, I hope never to need you again. 😊😘

Likely to Recommend

I’ll tell everyone I encounter that needs your service.

Repair Quality

You guys are the BEST! I will recommend you to anyone looking for repair. Love you guys.

Customer Service

You kept in touch and your office manager explained everything very clearly.

My Experience

Once again I found everyone and the process quick easy and professional

Likely to Recommend

Repair Quality

Great service. Easy to work with.

Customer Service

Returned Clean

My Experience

Everyone was so kind. Office was clean, efficient, and had a great coffee bar!

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My Experience

Thank you for repairing my Mustang you guys did a great job!

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Returned Clean

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Thank you for a job well done!

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I only thought it should not have taken two full weeks for 2500 in damage.

Customer Service

Returned Clean