C.D.E. Collision Centers (Mokena)

4.9 (1,682reviews)
99%
10001 191st Street,  Mokena,  IL  60448
Bot
Shop AssistantSparkles

In operation 44 years, 6 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,682)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return, complete with thorough interior and exterior cleaning. The team receives high marks for professionalism, friendliness, and knowledgeability across all interactions. Communication stands out as a major strength, with regular text updates and proactive outreach keeping customers informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers pleasantly surprised by early completions. A few customers noted areas for improvement directly from their experiences, including wishing for more proactive updates during delays and clearer upfront cost estimates. Overall, the overwhelming majority of customers express strong satisfaction and enthusiastically recommend the shop to family and friends, with many returning for repeat visits.
Select to learn more
"... updated throughout the entire repair process. The quality of the work was outstanding, my car looks as good as new. They handled everything smoothly and made the whole ..." Read more
"... Outstanding customer service from the moment you walk. Body work is always spot on with quality and exceeds my expectations." Read more
"Best repair at C.D.E. collision center Staff is exceptional,work was impeccable. I highly recommend C.D.E."
"Incredible factory like results with personal care. Truly fantastic. I couldnt be happier"
"Excellent service and outstanding results."
"... expecting the repair would take a week. To my amazement the job was completed in two days and to top it off the inside was cleaned including the floor mats. Thank you for a great job ..." Read more
"... Collision. Not only were they over the top professionals they had my car done in 5 days. Both Rons were fantastic as well as the front desk ..." Read more
"Car was finish ahead of schedule ."
"Car not ready when promised with no updates"
"... took the time to explain the process of my repair. My repair was done on time and I couldnt be happier with the results. I highly recommend C.D.E." Read more
"Outstanding staff keeping you updated on the progress of your vehicle. Highly recommend C.D.E. for your repairs!"
"All of my questions were immediately answered and I received courtesy texts and and updates throughout the repair."
"What impressed me was the level of communication regarding work on my car while I was away, staff who looked at me, not just my husband when ..." Read more
"The work performed looks great. I would have liked a little better communication as to the status of my car. I was originally told 2 to 3 weeks and ..." Read more
"I'm really grateful for the clear updates and the thorough care taken with my vehicle at every stage, even when there might be changes ..." Read more

My Experience

I highly recommend CDE Collision! They were great to work with, from start to finish. With two teenagers I already have two more things that need to be taken care of on my car and I know that we’ll be back.

My Experience

My experience with your staff went so smooth from begining to end. I would recommend your company to anyone. Thank you. Debbie

Likely to Recommend

Repair Quality

I am very satisfied with the work. I would recommend your company. Everything went smoothly from beginning to end.

Customer Service

All good. No problems.

Returned Clean

Likely to Recommend

Repair Quality

Great communication and care of my vehicle.

Customer Service

My Experience

How quickly the car was done, and the quality of the workmanship is outstanding

Likely to Recommend

They keep you informed of the process of your claim every step of the way you can call it anytime and ask a question and the quality of the work is outstanding

Repair Quality

The quality of the workmanship and how quickly they’ve got it done was marvelous if you want your car to look like new take it to them

Customer Service

Great customer serviced

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Looks Great Thank you

Likely to Recommend

Repair Quality

The repair was perfect!!! Loved all the text notifications keeping me informed of the process and expected finish time/date. Very professional Very efficient.

Customer Service

Returned Clean

Likely to Recommend

If I know someone that needs auto body work. I will send them here

Repair Quality

My work van was done in the time they said It looks good. Thank you for making it look like brand new

Customer Service

The Ron's are extremely knowledgeable and very helpful. Work was giving me a hard time on getting the van back- these guys took it all in and stayed pleasant

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Work on vehicle was great..and ty only issue was Communication seemed I had to make all those calls

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Communication was good as well as setting accurate expectations.

Customer Service

Communication and setting expectations was very good.

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

I couldn't give a better score mainly due to delays in communicated about delays. The reason for even an 8 is simply due to the fact that everything else was great!

Repair Quality

Ray and other team members at the Bolingbrook location were ones I had the most interaction with and they've been great!

Customer Service

Ray and any other team member (whom I apologize I don't recall their names) were great at handling my concerns.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

They held my car until I got back in town because repair ran longer than expected.

Likely to Recommend

Repair Quality

Car looked good but we realized a day or two later that the spare tire was very loose and not properly reattached

Customer Service

Mario seemed very nice but we were unhappy with all the delays in getting the car finished. I get that things happen and the paining process is mutual layered but we didn’t get the car back until 3 weeks after the initial estimated date. Any updates came via vague texts with long completion date ranges

Returned Clean

My Experience

Outstanding staff keeping you updated on the progress of your vehicle. Highly recommend C.D.E. for your repairs!

Likely to Recommend

Repair Quality

Outstanding customers service. Keep you up dated daily regarding your vehicle.

Customer Service

Returned Clean

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Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

Ron and his crew did a fantastic job on my baby Bronco!!! Thank you all so much 💕

Likely to Recommend

Repair Quality

Ron was very thorough and his staff is the friendliest

Customer Service

My Experience

C.D.E. was a pleasure to work with during my repair process. From the moment I contacted them they were professional, knowledgeable and courteous. Every individual that I interacted with at C.D.E. was helpful and took the time to explain the process of my repair. My repair was done on time and I couldn’t be happier with the results. I highly recommend C.D.E.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean