Gerber Collision & Glass - Chicago/63rd St.

4.9 (2,335reviews)
98%
3518 W 63rd St,  Chicago,  IL  60629

In operation 81 years, 12 years at this location.

Gerber Collision & Glass - Chicago/63rd St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Nissan

Reviews (2,335)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team demonstrated exceptional professionalism and friendliness throughout the repair process. A standout highlight was the frequency of proactive communication, with customers appreciating regular updates via calls and texts. Timeliness was a major strength, as numerous vehicles were completed well ahead of the promised date. Customers also valued the complimentary interior and exterior cleaning as a welcome bonus. A few customers noted concerns such as incomplete repairs, missing items, and phone accessibility challenges, as mentioned directly in their feedback.
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"... were fast, efficient, and extremely professional. The customer service I received was excellent, and I will highly recommend Gerber Collision and ..." Read more
"On the surface, the car looks great. Gerber provided excellent customer service. Gerber explained things clearly, and provided a ..." Read more
"... very satisfied with the work they did on my SUV. They were very efficient, worked very clean, and kept great communication throughout the whole ..." Read more
"Professionals all the way around"
"Work orders not completed. Very disappointed and unsatisfactory Work performance .giving me the ..." Read more
"Way earlier that expected , love it !"
"They did amazing job on my car, i got my car quicker than expected. They went above and beyond and even fixed my arm ..." Read more
"Yes! They finished my truck earlier than expected very impressed!"
"Finished my repairs in little over a day. My suv looks amazing."
"Keep up the great service in adequately timing. It was done a week before which helped me save on the insurance for the rental. However my engine ..." Read more
"... very thorough job. Throughout the entire process, they kept me informed with regular updates and made everything stress-free by also working directly ..." Read more
"I did appreciate the updates through text and phone calls."
"... and the team was very friendly and communicative. I really appreciated the updates and communication." Read more
"Excellent communication. I was consistently informed of the repair progress of my van. Repair was completed by promised data. ..." Read more
"... why not give them a try. They did not disappoint, they would keep me updated on the process of my truck and notify me if anything else was damaged. They ..." Read more

My Experience

Great job! Completed the repairs before scheduled time, superb communication! Also went above and beyond to leave my vehicle immaculate!

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Repair Quality

Customer Service

Very happy.

Returned Clean

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Repair Quality

Great job repairing damage and great customer care.

Customer Service

Returned Clean

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My Experience

Excelente servicio 10 de 10 🫡😎

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Repair Quality

Buen servicio y buen trato al cliente

Customer Service

Muy amable

Returned Clean

My Experience

Great job

My Experience

Very professional and quick turn around on repairs.

My Experience

I like very much the job very professional all the team very nice I’m 100 % to recommend the Gerber Collision body shop

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Repair Quality

Customer Service

Very nice people

Returned Clean

My Experience

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My Experience

Great service! Thank you so much!

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Returned Clean

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Repair Quality

Very professional solved all my issues

Customer Service

Returned Clean

My Experience

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Repair Quality

Thank you for your kindness and getting me back my car in a timely manner

Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

Brakes weren’t the problem now abs light is on other than that done a good job

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Repair Quality

Customer Service

My Experience

Excellent communication. I was consistently informed of the repair progress of my van. Repair was completed by promised data. The staff is friendly and attentive.

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Customer Service

My Experience

The service was excellent, any concerns were thoroughly explained. Work was done efficiently and quick.