Gerber Collision & Glass - Chicago/1005 W. Huron

4.8 (199reviews)

96%

(312) 337-3903

1005 W Huron St, Chicago, IL 60642

96%

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1005 W Huron St
Chicago, IL 60642

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

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About Gerber Collision & Glass - Chicago/1005 W. Huron

See Photos

1005 W Huron St
Chicago, IL 60642

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Chicago / 1005 W Huron St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Infiniti

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (199)

Sort By:
Newest
Rating

163 Customers Rated

5 Stars

69.3% Complete

(138)
4 Stars

7% Complete

(14)
3 Stars

2.5% Complete

(5)
2 Stars

1.5% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

1.5% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, seamless repair process, and excellent communication. Many highlight the high caliber of repairs, with vehicles returned looking brand new, and appreciate the transparency and frequent updates provided throughout the process. Timeliness is frequently commended, with numerous repairs completed ahead of schedule. Customers also value the friendly, professional, and knowledgeable front desk and repair staff. A few customers noted areas for improvement directly from their experiences: occasional delays in repair timelines, incomplete repairs requiring return visits, and instances where communication could have been more consistent. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Communication

"... of the staff was incredibly patient and kind, and I am very satisfied with how my car was repaired. When I saw my car, I noticed that they had even ..." Read more

"Excellent worksmanship; professional and courteous staff; transparent pricing; repairs completed on-time."

"Totally professional and great work"

"they did a wonderful job, I highly recommend gerber."

"... does make the repair process so smooth and easy. Great communication and most importantly the work they do is top notch. Highly recommend" Read more

"... as the as the excellent quality of their work. And they are fast fast fast. They get it done and keep you informed all the way. Excellent guys!" Read more

"They need to do better when it comes to communications, specifically emails and taking 10 days to look at ..." Read more

"... greeted me by my name and gave great customer service. I would have preferred better communication from the repair team so I could better judge rental car needs." Read more

Service Quality
Communication

Service Quality
Communication

"... of the staff was incredibly patient and kind, and I am very satisfied with how my car was repaired. When I saw my car, I noticed that they had even ..." Read more

"Excellent worksmanship; professional and courteous staff; transparent pricing; repairs completed on-time."

"Totally professional and great work"

"they did a wonderful job, I highly recommend gerber."

"... does make the repair process so smooth and easy. Great communication and most importantly the work they do is top notch. Highly recommend" Read more

"... as the as the excellent quality of their work. And they are fast fast fast. They get it done and keep you informed all the way. Excellent guys!" Read more

"They need to do better when it comes to communications, specifically emails and taking 10 days to look at ..." Read more

"... greeted me by my name and gave great customer service. I would have preferred better communication from the repair team so I could better judge rental car needs." Read more

Gabriel (Volkswagen owner) reviewed 9/25/26

Communications were good service was amazing super fast less than a week. My car was repaired. Will refer anybody else with insurance to try them out no complaints very fast and working on my insurance.

Anonymous (Volvo owner) reviewed 9/25/26

The team was very fast with repairs and communicative

James (Toyota owner) reviewed 9/24/26

Sandra (Dodge owner) reviewed 9/24/26

Aaron, James and Israel were very professional, helpful and had great customer service! I am definitely recommending you guys. Thank you so much for a great experience!!!

Manuel (Nissan owner) reviewed 9/24/26

Good customer service = a customer for life!

James and the team were very communicative with me during the whole process. Appreciate the care that the team took with my vehicle and with me!

Customer service reps were very friendly!

Simeon (Hyundai owner) reviewed 9/24/26

Justin and the team at Gerber were awesome

Allyson (Toyota owner) reviewed 9/24/26

Pretty good There was still glass in the car and they did something weird to my seatbelt

Guy I spoke with was nice- but did not provide a real detail details about what was going on with the car. Then told me they had to order a piece from out of state and it would take a week. But instead of the car was ready the next day. I wonder if they actually got the part

Kelly (Genesis owner) reviewed 9/21/26

Aaron and Justin were terrific to work with. They were both great communicators especially since we live so far away. Would definitely recommend Gerber.

Aaron and Justin were both great communicators!!

Aaron and Justin were terrific.

James (Mercedes-Benz owner) reviewed 9/21/26

Illia (Toyota owner) reviewed 9/21/26

Terrible quality. The painted side looked nothing like the original color. The parts used are not original parts. Some Chinese knockoffs. It's all falling apart on the first day of driving.

A lot of promises, zero deliverables.

Bianca (Acura owner) reviewed 9/18/26

Partha (Kia owner) reviewed 9/18/26

John (Lincoln owner) reviewed 9/17/26

Great service.

Simeon (Honda owner) reviewed 9/14/26

Speedy work

David (GMC owner) reviewed 9/14/26

Debra (Lexus owner) reviewed 9/14/26

James is a professional estimator who gave me an estimate in an efficient and understandable manner. James is an extremely pleasant person.

Michael (Kia owner) reviewed 9/14/26

Ajay (Land Rover owner) reviewed 9/11/26

James was great and so was the person in the office.

Martha (BMW owner) reviewed 9/10/26

Amy (Honda owner) reviewed 9/10/26

Your staff, from Aaron at reception to Justin as my estimator, they were both 11/10. They were incredibly helpful, knowledgeable, prompt and professional. I would come back again because of them as well as how great my car looks.

Aaron and Justin are THE best!!

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Gerber Collision & Glass - Chicago/1005 W. Huron

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Chicago/1005 W. Huron

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (199)

163 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.0/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 3.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0