Bucktown Auto Body, Inc

5.0 (178reviews)
100%
2321 N. Wolcott Ave,  Chicago,  IL  60614
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Shop AssistantSparkles

In operation 17 years.

Bucktown Auto Body, Inc is a neighborhood collision repair center dedicated to providing high quality customer service to our neighbors and customers. We place customer needs and safety at the highest level. We are here to assist will all of your collision repair needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (178)

Customers say
Overall Customer Satisfaction
Customers are highly satisfied with Bucktown Auto Body's service. They consistently praise the exceptional customer service, quality of repairs, and timely completion of work. Many customers appreciate the regular updates and clear communication throughout the repair process. The shop is commended for its professionalism, friendliness, and attention to detail. Several customers mention the car being returned cleaner than when dropped off. While most feedback is overwhelmingly positive, a few minor issues were noted, such as occasional miscommunication about readiness and some minor quality control oversights.
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"Excellent job with our repair and would highly recommend them. Kept us informed on the progress and went above ..." Read more
"The car looks great. The team even buffed out another, unrelated scrape, just as a favor!"
"Car looks beautiful- as good as new. Bucktown Auto Body kept me in the loop each step of the way."
"Excellent all around. Thanks!"
"Excellent staff"
"It was ready before the estimated date quoted."
"... across the board. Easy to schedule estimate, and repair itself was done super quickly." Read more
"always an impressive job & extremely fast! only place ill take my car in chicago."
"Ready a day early."
"Right on time."
"Communication was always timely, efficient, and professional."
"... work done on my car and I had a great experience. Your communication was very appreciated." Read more
"Communication was great throughout the process."
"Highly communicative"
"Everyone was kind, clear, and responsive. The textingcalls let me know when my car would be done, and everything ..." Read more

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

Very good job

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Repair Quality

Good job thanks

Customer Service

Returned Clean

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Repair Quality

Professional work, car was super clean when I picked it up!

Customer Service

Good response to my calls, but I had to reach out.

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Repair Quality

Great Service. Courteous, efficient and on time

Customer Service

Returned Clean

Likely to Recommend

I won't go anywhere else for repairs.

Repair Quality

Bucktown Auto Body were amazing! They made a stressful incident so much easier to deal with. Great communication, follow through, and quality of work.

Customer Service

Great service. Amazing communication.

Returned Clean

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Repair Quality

We hit a deer and Bucktown Auto Body did a great job of fixing the issues. The insurance aspect worked seamlessly and we were without our car for a minimal amount of time. Would recommend (but hope we don't hit another deer and need to come back).

Customer Service

Returned Clean

My Experience

Quality work, great communication. Would definitely recommend

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Returned Clean

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Returned Clean

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Repair Quality

Car looks great and got it down earlier than expected. Everyone was friendly and they kept me in the loop. Thanks!

Customer Service

Returned Clean

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Great service and excellent repair

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Returned Clean

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Returned Clean

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I do not live in the area, but if I did, I would return to them.

Repair Quality

Whoever I spoke with was always very kind and accommodating.

Customer Service

Likely to Recommend

While I do not want to have another accident to have to use them, I would highly recommend Bucktown Auto Body to anyone without reservations. The customer service was excellent and the work done on my car was exceptional.

Repair Quality

I had an excellent experience at Bucktown Auto Body. I was treated so well. Everyone was so kind and helpful including helping me with my rental car. The work done was amazing! My car looks great, and they detailed the inside which I was not expecting and really appreciate. I highly recommend them.

Customer Service

Excellent customer service from everyone I interacted with. I was both impressed and truly appreciative of the service I received.

Returned Clean

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Returned Clean

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Returned Clean

My Experience

Excellent communication and expectations set. Great follow through, great work on the car. Thanks!

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Repair Quality

Great job! Great communication, excellent expectations and delivery alignment. Thank you!

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

They did an amazing job! Looks brand new

Customer Service

Returned Clean