European & Us Collision Repair, Inc

4.9 (689reviews)

98%

(773) 248-1200

4080 N Broadway, Chicago, IL 60613

98%

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4080 N Broadway
Chicago, IL 60613

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About European & Us Collision Repair, Inc

See Photos

4080 N Broadway
Chicago, IL 60613

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 42 years.

Since 1984, European & US Car Service has been Chicago’s leader in automobile repair and service. European & US Car Service is family owned and operated by Warren Preis, known to everyone as the “Hawk”. We pride ourselves in being the best full-service auto body repair and mechanical service shop in the Greater Chicago area. Customers rely on us for all their auto needs.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Alfa Romeo

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Nissan

Nissan GTR

Ram

Scion

Toyota

Volkswagen

Call

Website

Reviews (689)

Sort By:
Newest
Rating

662 Customers Rated

5 Stars

84.8% Complete

(584)
4 Stars

7.4% Complete

(51)
3 Stars

1.7% Complete

(12)
2 Stars

0.9% Complete

(6)
1 Star

0.3% Complete

(2)
< 1 Star

1% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its superior quality of repairs, with many noting their vehicles looked brand new upon return. The team is widely recognized for exceptional customer service, described as friendly, professional, and communicative throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Customers also appreciate the complimentary interior and exterior cleaning of their vehicles. A few customers noted areas for improvement, including better upfront communication regarding appointment scheduling, pricing transparency, and proactive status updates when delays occur.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent customer service!! Truly, like the best car repair and service we have ever had!"

"Superior high quality work from the best experts."

"European and US Collision Repaid did an amazing job replacing and painting the front bumper of my 2022 Corolla. Not only is the end result seamless, ..." Read more

"Did an excellent job. Really happy and glad to see how great the repairs look! Can't stop driving it ..." Read more

"... Thousands of dollars from going to the dealerships. The Customer Service has always been Quintessential!" Read more

"I got my car back a few days before they had anticipated, which was great!"

"... people I spoke with were professional and polite. Repair was completed sooner than anticipated." Read more

"Earlier than promised."

"... on the progress of the repairs. The repairs were completed in the suggested scheduled timeframe. The SUV was returned fully clean and follow up washingwaxing ..." Read more

"It took them an unusually long time, and didnt call when it was ready…. Seemed this repair was the last ..." Read more

"They sent status texts which were great!"

"Super communicative and very efficient when it came to the repairs. They did an amazing job"

"Great communication"

"However, they didn't call me when it was clear the car would be ready later that afternoon. I found out when I ..." Read more

"... I was always comfortable. The phone was answered. Updates were communicated. Really liked the wide entrance. Convenient location. Great staff." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent customer service!! Truly, like the best car repair and service we have ever had!"

"Superior high quality work from the best experts."

"European and US Collision Repaid did an amazing job replacing and painting the front bumper of my 2022 Corolla. Not only is the end result seamless, ..." Read more

"Did an excellent job. Really happy and glad to see how great the repairs look! Can't stop driving it ..." Read more

"... Thousands of dollars from going to the dealerships. The Customer Service has always been Quintessential!" Read more

"I got my car back a few days before they had anticipated, which was great!"

"... people I spoke with were professional and polite. Repair was completed sooner than anticipated." Read more

"Earlier than promised."

"... on the progress of the repairs. The repairs were completed in the suggested scheduled timeframe. The SUV was returned fully clean and follow up washingwaxing ..." Read more

"It took them an unusually long time, and didnt call when it was ready…. Seemed this repair was the last ..." Read more

"They sent status texts which were great!"

"Super communicative and very efficient when it came to the repairs. They did an amazing job"

"Great communication"

"However, they didn't call me when it was clear the car would be ready later that afternoon. I found out when I ..." Read more

"... I was always comfortable. The phone was answered. Updates were communicated. Really liked the wide entrance. Convenient location. Great staff." Read more

Chris (Volkswagen owner) reviewed 9/25/26

Everyone was very nice and the job was done quickly and communication was always quick and informative.

Dolores (Toyota owner) reviewed 9/23/26

Damage was completely repaired! Car looks just as if it was new!

Everyone was very responsive, friendly, and respectful! No hassle!

Ronda (Audi owner) reviewed 9/21/26

Ella (Mercury owner) reviewed 9/21/26

Diamond is truly amazing. She made an awful insurance experience so good and she was so kind and helpful.

Arvind (Lexus owner) reviewed 9/21/26

They did good work on the repairs -and on schedule

Good updates throughout and friendly service

Brian (Lexus owner) reviewed 9/14/26

Diamond is an excellent employee. You should seriously consider giving her a raise.

Wichuporn (Honda owner) reviewed 9/10/26

Kevin (Toyota owner) reviewed 9/7/26

Mary Ann (Toyota owner) reviewed 9/3/26

I have already recommended European and US collision to friends.

The Staff is professional, competent, and friendly.

They went out of their way to solve my problem.

Mark (Chevrolet owner) reviewed 9/2/26

My only complaint was the length of time to complete the repair. However, I don't think European & US were responsible for this. It was more the fault of the insurance company.

Diamond is excellent! Repair staff I met with also very impressive.

Syed (Volkswagen owner) reviewed 9/1/26

Tina (Ford owner) reviewed 8/31/26

Pierre (Audi owner) reviewed 8/31/26

Great people, great service!

Robert (Genesis owner) reviewed 8/28/26

Edgar (Toyota owner) reviewed 8/27/26

European and US Collision Repaid did an amazing job replacing and painting the front bumper of my 2022 Corolla. Not only is the end result seamless, they also washed and cleaned the outside and inside of the car, leaving it in way better condition than I expected. Highly recommend.

Ron (Lexus owner) reviewed 8/27/26

These guys are the best.

Haley (Honda owner) reviewed 8/24/26

Diamond is always pleasant to speak to on the phone and in person.

Jordan (Toyota owner) reviewed 8/17/26

Haoyang (Lexus owner) reviewed 8/13/26

Michelle (Toyota owner) reviewed 8/13/26

The repaired area looked brand new!

Diamond is amazing and so helpful!

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

European & Us Collision Repair, Inc

Get an AI powered repair cost prediction

Schedule an estimate appointment

About European & Us Collision Repair, Inc

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (689)

662 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?