Tom and Jerry's Auto Body, Inc

5.0 (287reviews)

99%

(773) 775-6767

5644 N Northwest Hwy, Chicago, IL 60646

99%

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5644 N Northwest Hwy
Chicago, IL 60646

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About Tom and Jerry's Auto Body, Inc

See Photos

5644 N Northwest Hwy
Chicago, IL 60646

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 41 years.

Tom & Jerry's Auto Body has been a family owned business since 1982. We have built our business on honesty, integrity and a commitment of quality work for our customers. We place customer needs and safety at the highest level.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:00 am - 5:00 pm
Tue	7:00 am - 5:00 pm
Wed	7:00 am - 5:00 pm
Thu	7:00 am - 5:00 pm
Fri	7:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

Call

Website

Reviews (287)

Sort By:
Newest
Rating

284 Customers Rated

5 Stars

94.1% Complete

(270)
4 Stars

3.8% Complete

(11)
3 Stars

0.7% Complete

(2)
2 Stars

0.3% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for outstanding communication, keeping customers informed throughout the repair process with regular updates. Timeliness is frequently highlighted, with several customers noting repairs were completed ahead of schedule. The welcoming and professional atmosphere earns repeated compliments, and many customers have already recommended the shop to friends and family. A few customers noted minor areas for improvement, including occasional QA oversights and cleanliness touch-ups, but these were isolated and generally resolved promptly by the team.

Select to learn more

Service Quality
Timeliness
Communication

"... in the door they couldnt have been more helpful. The work was impeccable and done pretty quick!! Thank you." Read more

"... communication, kept me informed throughout the entire process, car looks good as new. Highly recommend. Will be back in the future." Read more

"Excellent body work done on my car. Quick turn around. I'm very pleased."

"Great customer service. They know what they are doing. Very professional. Great people to do business. Always very satisfied ..." Read more

"Absolutely, positively satisfied. Couldnt be more pleased."

"Ready earlier than predicted; flexible with pick up time."

"... promises were made because parts needed to be ordered. Ready in less than 2 weeks." Read more

"... experience Everything was explained in a thorough way and work was completed ahead of schedule. Thank you again!!" Read more

"There was a slight delay due to part not working out."

"Car was repaired in 12 days amazing service"

"I received updates through the whole process. Awesome customer service!"

"Tom and Jerrys was so amazing with their service! They were updating me on my cars repair timeline, got it done sooner than anticipated, and went above ..." Read more

"They phoned to report every issue that they discovered and every delay while waiting for parts to be delivered."

"Very professional, responsive, courteous and informative. Impressive."

"They did great work. Their communication about the repair was great. Very professional."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... in the door they couldnt have been more helpful. The work was impeccable and done pretty quick!! Thank you." Read more

"... communication, kept me informed throughout the entire process, car looks good as new. Highly recommend. Will be back in the future." Read more

"Excellent body work done on my car. Quick turn around. I'm very pleased."

"Great customer service. They know what they are doing. Very professional. Great people to do business. Always very satisfied ..." Read more

"Absolutely, positively satisfied. Couldnt be more pleased."

"Ready earlier than predicted; flexible with pick up time."

"... promises were made because parts needed to be ordered. Ready in less than 2 weeks." Read more

"... experience Everything was explained in a thorough way and work was completed ahead of schedule. Thank you again!!" Read more

"There was a slight delay due to part not working out."

"Car was repaired in 12 days amazing service"

"I received updates through the whole process. Awesome customer service!"

"Tom and Jerrys was so amazing with their service! They were updating me on my cars repair timeline, got it done sooner than anticipated, and went above ..." Read more

"They phoned to report every issue that they discovered and every delay while waiting for parts to be delivered."

"Very professional, responsive, courteous and informative. Impressive."

"They did great work. Their communication about the repair was great. Very professional."

Christina (Honda owner) reviewed 8/10/26

Very impressed with the work. I would come Back for any other repairs.

Jilana (Toyota owner) reviewed 8/10/26

Great work! Love my new old car :)

Easy to talk to, clarified details and quickly fixed only problem I found.

Mayra (Toyota owner) reviewed 7/29/26

John (Mazda owner) reviewed 7/27/26

Margaret (Toyota owner) reviewed 7/23/26

Very pleased with this establishment! Car looks great, everything works appropriately and the people that work there are extremely nice and accommodating.

William (Toyota owner) reviewed 7/22/26

I’ve already told my brother in laws and cousins about this shop. I took business cards and have been passing them out.

Absolutely, positively satisfied. Couldn’t be more pleased.

These guys are pros. They’re good at what they do. Make customers feel comfortable and keep us informed.

Anthony (Jeep owner) reviewed 7/22/26

Daniel (Jeep owner) reviewed 7/15/26

I'd be happy to recommend the shop, but I really don't know anyone who lives or works anywhere near the neighborhood.

Very friendly and efficient customer service.

They phoned to report every issue that they discovered and every delay while waiting for parts to be delivered.

Debra (Hyundai owner) reviewed 7/9/26

It appears that the back windshield that was replaced has a defect in it. However, it was what State Farm ordered. Tom & Jerry is going to do their best to look into a different vendor /other options.

Shannon (Hyundai owner) reviewed 7/9/26

Tailgate looks great and back to working order.

Ian explained everything thoroughly. He kept me up-to-date on progress and when the car would be finished.

Caley (Hyundai owner) reviewed 7/8/26

Elizabeth (Chevrolet owner) reviewed 7/2/26

Beautiful job My car looks brand new!

Ling (Acura owner) reviewed 6/29/26

Very satisfied, especially customer service. We understand that it’s hard to get all minor damages repaired due to the nature of car theft, but overall the car looks very nice! Thanks for the help and good work!

The best part of this repairing job! Thank you!

Lori (Mitsubishi owner) reviewed 6/29/26

Yes I would refer Tom and Jerry to all my friends

They were super nice explaining what they needed to do

Customer Service was top notch

Robert (Dodge owner) reviewed 6/29/26

Diane (Volkswagen owner) reviewed 6/25/26

Professional. Reassuring. Knowledgeable. Guided me through the process. Repairs look great

Eloy (Chevrolet owner) reviewed 6/22/26

Robert (Jeep owner) reviewed 6/22/26

Quality of work was very good . The communication and service was excellent.

Jerry (Ford owner) reviewed 6/22/26

Colleen (Hyundai owner) reviewed 6/21/26

I had a fantastic experience, and I would highly recommend Tom & Jerry’s.

From the moment I walked in the door they couldn’t have been more helpful. The work was impeccable and done pretty quick!! Thank you.

Work was perfect!

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Tom and Jerry's Auto Body, Inc

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Tom and Jerry's Auto Body, Inc

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (287)

284 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?