P.J. Auto Inc.

4.9 (295reviews)
100%
4971 N Elston Ave,  Chicago,  IL  60630
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In operation 34 years, 32 years at this location.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (295)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond, such as cleaning and warming up cars before pickup. Communication throughout the repair process is frequently highlighted as outstanding, with customers appreciating regular text updates and proactive progress notifications. Timeliness is another strong suit, with numerous customers noting repairs were completed on or ahead of schedule. A few customers noted minor issues such as a rear light replacement pending due to a supplier error and a computer reset needed post-repair, though these were handled promptly per customer comments. Overall, the shop is widely recommended for its reliable, high-quality, and customer-focused service.
AI-Generated from reviews written in the last 12 months
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"I am thoroughly happy with the work and the service that I received at PJ auto body shop. It truly is ..." Read more
"... appreciate how the team went above and beyond and buffed out some scratches that they didnt need to. Really impressed with the team and the work they ..." Read more
"Estimate was accurate and repair times were spot on. The quality of work was excellent."
"Professional, timely and the car looks like new."
"... friendly, keeping me updated throughout the process. They completed the repairs ahead of schedule." Read more
"Not only was the work completed ahead of schedule but also did a great job. Thank you PJ auto. I am very satisfied!"
"They told me it was gonna be ready on a certain day and it was ready on the same day they told me"
"The car looks fantastic and was ready as promised."
"PJ Auto repaired my vehicle faster than I expected."
"... great job with the repairs on my insurance claim. They communicated very well through text, providing updates. I would likely recommend." Read more
"My car looks fantastic! The communication through the repair process was amazing!!! So grateful for your help"
"... car is perfect! We are so happy with the results. Your communication was amazing and your expertise with our BMW X5 was superb! I will recommend others to use ..." Read more
"... Wouldnt bring my car back there again ifwhen needed. Very transparent and very good communication." Read more
"Good communication and very nice"

My Experience

The guys here are very nice and honest. We had a good experience. Would work with them again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience at PJ Auto Inc! They did an amazing job and provided excellent service from start to finish. Everyone was professional, helpful, and made the whole process easy and stress-free. I really appreciate the quality of their work and how well they took care of my car. I highly recommend PJ Auto to anyone looking for a trustworthy and reliable auto repair shop. Thank you for the amazing service! 🚗✨

Likely to Recommend

Yes will recommend to everyone I know

Repair Quality

Had a great experience at PJ Auto Inc Alex (I believe that was his name) did an amazing job with my car. The work was completed much faster than I expected, and everything was done really well. I appreciate the professionalism and efficiency. I would definitely recommend PJ Auto and will be coming back in the future!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Would recommend to anyone

Repair Quality

PJ auto inc did an excellent job fixing my car. They update me on my car status all the time. Car was fixed pretty quick. My car looks as good as new.

Customer Service

Very professional personnel

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Quick and throughout job

My Experience

My Experience

I am very happy with the quality of work and the time in which I got my car back. I will highly recommend PJ auto for anybody’s future service needs.

Likely to Recommend

Repair Quality

I’m very satisfied with the work and the great service I received.

Customer Service

I’m very satisfied with the work and the service received

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very nice people. Eager to answer all your questions. Polite and friendly. .

Likely to Recommend

Repair Quality

Very nice people. Took time to explain what they were doing and the time line. They did a great job.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast, thorough, no fuss, and low price!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

very professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend them to other people that I know if they need some bodywork to their car

Repair Quality

They did a great job and quick. I got My Car back on time just like they told me I was gonna get it and they were very nice to work with. I would recommend them to people.

Customer Service

Good communication and very nice

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for doing such a great job and being so accommodating. I'd definitely come back, take care!

Likely to Recommend

Repair Quality

They did a great job with the repairs on my insurance claim. They communicated very well through text, providing updates. I would likely recommend.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My car looks brand new and was cleaned so nicely! I appreciate how the team went above and beyond and buffed out some scratches that they didn’t need to. Really impressed with the team and the work they do. Quick, professional, and knowledgeable.

Likely to Recommend

Repair Quality

It was ok

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car looks like new!

Customer Service

Stayed in close communication with updates.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service team at PJ Auto was very professional and competent. I appreciate the service that was performed on my vehicle. Thank you for your service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I use him again

Likely to Recommend

Repair Quality

Very happy with the experience

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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