P.J. Auto Inc.

5.0 (287reviews)

100%

(773) 545-4264

4971 N Elston Ave, Chicago, IL 60630

100%

See Photos

4971 N Elston Ave
Chicago, IL 60630

Get Directions Email

About P.J. Auto Inc.

See Photos

4971 N Elston Ave
Chicago, IL 60630

Get Directions Email

In operation 34 years, 32 years at this location.

Services

Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (287)

Sort By:
Newest
Rating

229 Customers Rated

5 Stars

73.2% Complete

(210)
4 Stars

5.9% Complete

(17)
3 Stars

0.7% Complete

(2)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for exceptional communication, keeping customers informed at every stage through timely updates and proactive outreach. Timeliness was a standout strength, with numerous customers highlighting that repairs were completed on or ahead of schedule. Customers also appreciated the added touch of receiving their vehicles cleaned inside and out. A few customers noted minor issues such as a wrong part from a supplier and a computer reset needed post-repair, though these were resolved promptly per customer accounts. Overall, the feedback reflects a highly satisfying experience marked by professionalism, quality workmanship, and outstanding customer care.

Select to learn more

Service Quality
Timeliness
Communication

"... service that I received at PJ auto body shop. It truly is one of the best places I have ever had my car fixed." Read more

"Professional, timely and the car looks like new."

"... appreciate how the team went above and beyond and buffed out some scratches that they didnt need to. Really impressed with the team and the work they ..." Read more

"... friendly, keeping me updated throughout the process. They completed the repairs ahead of schedule." Read more

"Not only was the work completed ahead of schedule but also did a great job. Thank you PJ auto. I am very satisfied!"

"PJ Auto repaired my vehicle faster than I expected."

"Estimate was accurate and repair times were spot on. The quality of work was excellent."

"My car looks fantastic! The communication through the repair process was amazing!!! So grateful for your help"

"... car is perfect! We are so happy with the results. Your communication was amazing and your expertise with our BMW X5 was superb! I will recommend others to use you for ..." Read more

"... job with the repairs on my insurance claim. They communicated very well through text, providing updates. I would likely recommend." Read more

"The work was done efficiently and I was kept informed along the way."

"... Wouldnt bring my car back there again ifwhen needed. Very transparent and very good communication." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... service that I received at PJ auto body shop. It truly is one of the best places I have ever had my car fixed." Read more

"Professional, timely and the car looks like new."

"... appreciate how the team went above and beyond and buffed out some scratches that they didnt need to. Really impressed with the team and the work they ..." Read more

"... friendly, keeping me updated throughout the process. They completed the repairs ahead of schedule." Read more

"Not only was the work completed ahead of schedule but also did a great job. Thank you PJ auto. I am very satisfied!"

"PJ Auto repaired my vehicle faster than I expected."

"Estimate was accurate and repair times were spot on. The quality of work was excellent."

"My car looks fantastic! The communication through the repair process was amazing!!! So grateful for your help"

"... car is perfect! We are so happy with the results. Your communication was amazing and your expertise with our BMW X5 was superb! I will recommend others to use you for ..." Read more

"... job with the repairs on my insurance claim. They communicated very well through text, providing updates. I would likely recommend." Read more

"The work was done efficiently and I was kept informed along the way."

"... Wouldnt bring my car back there again ifwhen needed. Very transparent and very good communication." Read more

Jennifer (Nissan owner) reviewed 6/29/26

Jerome (Ford owner) reviewed 6/15/26

very professional

Migdalia (Nissan owner) reviewed 6/15/26

I would recommend them to other people that I know if they need some bodywork to their car

They did a great job and quick. I got My Car back on time just like they told me I was gonna get it and they were very nice to work with. I would recommend them to people.

Good communication and very nice

Noris (Jaguar owner) reviewed 6/12/26

Thank you for doing such a great job and being so accommodating. I'd definitely come back, take care!

Mike (Jeep owner) reviewed 6/4/26

They did a great job with the repairs on my insurance claim. They communicated very well through text, providing updates. I would likely recommend.

Joel (Hyundai owner) reviewed 6/3/26

Erika (Jeep owner) reviewed 5/27/26

My car looks brand new and was cleaned so nicely! I appreciate how the team went above and beyond and buffed out some scratches that they didn’t need to. Really impressed with the team and the work they do. Quick, professional, and knowledgeable.

Jose (Toyota owner) reviewed 5/21/26

It was ok

Reginald (Mazda owner) reviewed 5/21/26

Car looks like new!

Stayed in close communication with updates.

Vernon (Jeep owner) reviewed 5/11/26

The service team at PJ Auto was very professional and competent. I appreciate the service that was performed on my vehicle. Thank you for your service.

Rudy (Nissan owner) reviewed 5/7/26

I use him again

Very happy with the experience

Cecilia (Nissan owner) reviewed 4/30/26

Abdul (Toyota owner) reviewed 4/30/26

Heather (Subaru owner) reviewed 4/27/26

My car looks fantastic! The communication through the repair process was amazing!!! So grateful for your help

Elizabeth (Subaru owner) reviewed 4/25/26

Not only was the work completed ahead of schedule but also did a great job. Thank you PJ auto. I am very satisfied!

I have already mentioned them to quite a few friends

I am thoroughly happy with the work and the service that I received at PJ auto body shop. It truly is one of the best places I have ever had my car fixed.

Very thorough and work done right on schedule.

Qurratulain (Honda owner) reviewed 4/23/26

peter is so nice and accommodating and understanding he was so helpful with everything

peter was the best he was so nice and helpful and accommodating and him and his team did such a great job with my car

Madison (Hyundai owner) reviewed 4/23/26

Easy to work with and kind staff!

Umair (BMW owner) reviewed 4/22/26

Great service , on time . Very convenient

Alina (Kia owner) reviewed 4/20/26

Great job and great customer service. Car finished day before due date. Received nicely fixes and very clean . Thank you Piotr and Jacek.

They did great job to fix my car and great customer service

Stephen (Lincoln owner) reviewed 4/13/26

PJ Auto repaired my vehicle faster than I expected.

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

P.J. Auto Inc.

About P.J. Auto Inc.

Reviews (287)

229 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -