Benson Ford-Mercury
We are a collision repair facility with trained and certified body and paint technicians. We are Aluminum Certified through the Ford Rotunda Program. WE are an Eco-Friendly shop that utilizes BASF Waterborne Paint. Come see for yourself that there is a difference at Benson Collision Center!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (421)
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- Newest
Likely to Recommend - 3.0/5.0 -
I am sorry but I like to see things done completely right the first time. Other than that you were very pleasant to deal with but maybe a little over burdened due to problems stemming from the pandemic that all businesses are dealing with. Good bless you!
Repair Quality - 4.0/5.0 -
Car looks good, from what we can see great job! Although the left blinker is not working properly & it was working before I brought it in! I was told to bring it back in at my convenience it would be taken care of. I did & it worked when I left but it’s not working properly once again! I told you it worked one minute & then not the next, so I don't believe it was fixed when I brought it back. It’s frustrating to have to keep spending my time running back & forth to have it fixed. I am a believer in do things once & be sure everything is taken care of. I realize it’s a minor issue in your eyes, but in mine it’s a safety feature to be able to signal.
Customer Service - 4.0/5.0 -
Only reason it’s not a 10 is for previous reason stated. I shouldn’t have to bring the car into you 3 separate times.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service
Customer Service - 5.0/5.0 -
Very helpful
Likely to Recommend - 5.0/5.0 -
Absolutely recommend this body shop!
Repair Quality - 5.0/5.0 -
Thank you for repairing my 2013 Sonata! It looks brand new!
Customer Service - 5.0/5.0 -
Always received excellent customer service! Thank you, Larry Spence!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and being very patient with me!
Customer Service - 5.0/5.0 -
Great people
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend your shop.
Repair Quality - 5.0/5.0 -
I enjoyed your service, it was very professional.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved how easy it was to get the repair set up and how friendly the people were. It was great that the repairs were done before the estimated date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was especially pleased that it was completed when promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
While they did repair the damage to the bumper, right next to that, they left things that could have easily been fixed, making the repair match the bumper better. The one side looks good, but doesn't blend in with the rest. Also, the small office you have to go in is uncomfortable, and they are not very talkative, so I felt awkward. When I dropped off the van, even though I made the appointment and was there on time, the rental car was not there when I went, and I had to ride with the agent back to the rental car place and put a $50 hold on my credit card. I felt it should have been completely covered and all details done there at Benson. Other places we have been to do all the leg work and make it much more convenient. I had to spend half an hour standing outside waiting for the car, talk to the rental place myself, then almost an hour at the car rental office to get the replacement vehicle. It was very frustrating.