Premier Car Restoration

5.0 (870reviews)
98%
216 Cooper Lane,  Easley,  SC  29642
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Premier Car Restoration is a full-service collision repair facility. We can restore your car to its former glory, whether it is a 1998 Honda or a 2013 Mercedes. We handle everything from a minor ding to significant body damage and anything in between. We do everything we can to make your repair experience as pleasant as possible. Premier Car Restoration is owned and operated by Mark Smith. Mark has been in the automotive repair industry in excess of two decades and has a passion for automotive repair.He believes in doing the absolute best job on every single car every single time. Mark and the crew also believe strongly in practicing fair and ethical business dealings. You will always receive a fair price at Premier without unnecessary procedures or any "padding". We will act as your advocate while negotiating with the insurance company. At Premier Car Restoration, we always strive for excellence valuing customer relations and quality repairs above all else.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Hyundai
Kia
Call
Email

Reviews (870)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than before. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication stands out as a key strength, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly in their feedback, including occasional delays due to back-ordered parts, isolated quality concerns such as paint texture issues, and infrequent communication gaps that required follow-up. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"My car looks absolutely perfect. Everyone on staff is extremely polite and knowledgeable. I was impressed by the efficiency ..." Read more
"... process was completely professional. It felt like getting the repair done correctly was the most important goal." Read more
"... to continue making sure I was all set. I felt like they actually cared about the quality of the work and how well everything went for me." Read more
"... They took as long as needed to explain the process, offered advice that almost eliminated my deductible and performed flawless work." Read more
"These guys are fantastic! Very impressed with the quality of their work and the high level of service and personal attention they give you."
"The repair was done earlier than expected!"
"My truck was ready a week before I expected."
"... gentlemen were absolutely stand up professional & caring. Your work was perfection & the timeline…even better! I expected top level & thats EXACTLY what I received! ..." Read more
"Some parts behind the bumper that we didnt know needed replacing were delayed."
"Communication was excellent, both in person as well as with your daily texted updates. I appreciate the care you showed my car and especially ..." Read more
"... to get my car repaired was seamless. The guys were extremely friendly, helpful, professional and had great communication. I was regularly kept up to date and the repairs ..." Read more
"... with fixing the dents we had from a fender bender. They kept me informed of the progress and were very professional!" Read more

My Experience

You did a great job on my older car!

Likely to Recommend

Already referred them to 2 people.

Repair Quality

Fantastic operation. Great people. Every single one of them. Daniel was great. After the car was finished they even cleaned the gnarly thing for us! Can’t go wrong here!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You all were amazing! The team upfront was welcoming and kept us updated on the process. The car looks great. Thank you for taking such good care of us.

Likely to Recommend

Repair Quality

Excellent service and they did a great job with the repairs!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Looks grea

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience. Constant updates and communication, and quality repairs. Will absolutely use them again.

Likely to Recommend

Repair Quality

The best service around!

Customer Service

Very satisfied!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I hope that I don’t need them again. But if I do I will definitely use them again and would 100% recommend them to anyone who loves and cares about their car.

Repair Quality

I had a minor bump up. The insurance company used a different company but I chose to use Premier. They were amazing to work with. They worked with the insurance company so I didn’t need to. They used all new original parts and I know that they had to work really hard with the insurance company to get them to pay for the parts. My car looks like new again. I hope I don’t need them again but if anything ever happens I will definitely use them.

Customer Service

They were great. They kept me informed every step of the way. When my car was completed they wanted me to come in and make sure it was done and I was completely satisfied before leaving.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very satisfied, they repaired my 1997 Jeep after a rollover, I have a one of a kind hard top they can't be purchased anymore because the company went out of business they were able to repair the damage to my hard top and the side body damage. That was done.These guys are great. And the most recent thing they fixed for me. It was my 2019 Nissan Maxima that had been bumped in the rear. This is this was the second time that this had happened to that car the first repair was done by Elgin Williams and Greenville I thought that they had repaired it properly until just recently. When I was at a friend's house and they accidentally backed into my bumper on my car. I brought it to premiere to be repaired. And they asked me, if I wanted it, put back on the same way that it was put back on previously, they said it was held on with plastic wire. Ties, they told me that that's not the way they like to do it. And they would rather put a brand new piece on. I said absolutely, but just to let you know anybody out there look out for Elgin Williams. These guys that premiere are top knots. Professional people. I've got to know him well over the two jobs they did for me

Likely to Recommend

Repair Quality

Very professional business

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Beyond satisfied. The (verbal) upgrade to the texted contract was a suitable addendum. Saint Christ Real

Likely to Recommend

Very likely.

Repair Quality

This team is so good, I plan on returning to the shop to award gratuities. Very good team.

Customer Service

Very satisfied.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone we worked with at Premier were very professional, respectful and friendly! The repair job was completed as promised and our Honda passport looks like a brand new vehicle ! We are very satisfied and will definitely call on Premier again …if needed, and will recommend them to anyone needing their services !

Likely to Recommend

Thats been my practice since day one a number of years ago.

Repair Quality

Jeremy is great to work with and the finished product is excellent.

Customer Service

See previous response

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So impressed with the employees. They were so nice, knew what they were talking about and very professional. Car looked great and I will refer my friends.

My Experience

Thank you for another great service and hospitality! She’s a beaut, Mark & Team!!

Likely to Recommend

Repair Quality

They were outstanding!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The folks at Premier Car Restoration are the very best in the business, from the top to the bottom. Mark Smith and crew are the best!!!!

Likely to Recommend

Would tell everyone I know.

Repair Quality

Guys did a great job on my Jeep. Looks brand new. Complete professionals.

Customer Service

Kept me up to date on the work that was being done.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

As always, great work and service! Thank you for cleaning our car as well. We always recommend you to our friends and family.

Likely to Recommend

Repair Quality

Very reliable and do great work!

Customer Service

Always reliable and quality work

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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