Caliber - Easley

4.9 (1,113reviews)

98%

(864) 671-2353

311 Prince Perry Rd, Easley, SC 29640

98%

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311 Prince Perry Rd
Easley, SC 29640

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About Caliber - Easley

See Photos

311 Prince Perry Rd
Easley, SC 29640

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (1,113)

Sort By:
Newest
Rating

968 Customers Rated

5 Stars

75.6% Complete

(841)
4 Stars

5.5% Complete

(61)
3 Stars

2.1% Complete

(23)
2 Stars

1.4% Complete

(16)
1 Star

0.7% Complete

(8)
< 1 Star

1.7% Complete

(19)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, professional staff, and excellent repair work. Many highlighted the team's commitment to keeping customers informed throughout the repair process via texts, calls, and personal updates. Repairs were frequently completed ahead of schedule, which customers found impressive and appreciated. The front desk staff were noted as welcoming, courteous, and helpful. Repair quality was widely commended, with many customers noting their vehicles looked brand new upon return. A few customers mentioned concerns such as communication gaps, cleanliness of returned vehicles, and minor post-repair issues, reflecting areas customers felt could be improved.

Select to learn more

Service Quality
Timeliness
Communication

"... I could give a score higher than 10, I would! The customer service at Caliber Collision is second to none. You almost want to get into a car accident so that ..." Read more

"The entire team we engaged with were very professional and personable and really seemed committed to our needs and situation."

"Customer service was exceptional."

"Quality of every aspect of interaction with Caliber Collision was Exceptional. Amazing Service. Thanks!!!"

"I was absolutely satisfied with my repair. The quality and time management is amazing at your location. The communication was very engaging and clear. I ..." Read more

"My vehicle was ready earlier than the promised date which is great!"

"Work was completed ahead of anticipated schedule which made for a pleasant surprise."

"... recommend Caliber Collision to anyone. My vehicle was repaired in half the time that was estimated. Thank you for all you did and please pass on to ..." Read more

"2 days longer than promised"

"They are completely transparent. You are kept informed all the time your car is with them its a different car repair ..." Read more

"... professional, and made the process incredibly smooth. Communication was spot on—we were always kept informed and knew exactly what to expect at each step. The ..." Read more

"Gave helpful updates while working on it. Employees were helpful and answered all my questions. ..." Read more

"We were kept up to date on progress and communication was excellent."

"They didn't communicate, I had to call them if I wanted an update."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... I could give a score higher than 10, I would! The customer service at Caliber Collision is second to none. You almost want to get into a car accident so that ..." Read more

"The entire team we engaged with were very professional and personable and really seemed committed to our needs and situation."

"Customer service was exceptional."

"Quality of every aspect of interaction with Caliber Collision was Exceptional. Amazing Service. Thanks!!!"

"I was absolutely satisfied with my repair. The quality and time management is amazing at your location. The communication was very engaging and clear. I ..." Read more

"My vehicle was ready earlier than the promised date which is great!"

"Work was completed ahead of anticipated schedule which made for a pleasant surprise."

"... recommend Caliber Collision to anyone. My vehicle was repaired in half the time that was estimated. Thank you for all you did and please pass on to ..." Read more

"2 days longer than promised"

"They are completely transparent. You are kept informed all the time your car is with them its a different car repair ..." Read more

"... professional, and made the process incredibly smooth. Communication was spot on—we were always kept informed and knew exactly what to expect at each step. The ..." Read more

"Gave helpful updates while working on it. Employees were helpful and answered all my questions. ..." Read more

"We were kept up to date on progress and communication was excellent."

"They didn't communicate, I had to call them if I wanted an update."

Gena (Toyota owner) reviewed 11/6/26

William (GMC owner) reviewed 11/6/26

Brenda (Honda owner) reviewed 11/6/26

Daniel (Kia owner) reviewed 11/6/26

Everyone treated me with courtesy and the utmost respect. I would highly recommend Caliber Collision to anyone. My vehicle was repaired in half the time that was estimated. Thank you for all you did and please pass on to your team the great job that they did.

Jessie (Volkswagen owner) reviewed 11/5/26

Everything came out great and looked fantastic, the customer service was top notch

Nikunj (Porsche owner) reviewed 11/4/26

Very nice people & they did awesome job to my car

Best one in this area they did awesome job to my cat highly recommended

Juan Carlos (Chevrolet owner) reviewed 11/3/26

Super clean work. In love with the outcome! Communication and understanding on point. Great experience with Matt!

Scott (Chevrolet owner) reviewed 11/3/26

It was a great experience all the way round. The woman who was handling my intake paperwork as well as taking care of my rental car was amazing. Matt did a fantastic job keeping up with me on how my car was doing every step of the way. He goes above and beyond and I seriously appreciate all of his help. He even got my car back a day early and it looks better than ever. I'll never go anywhere else, you've made a customer for life.

Ill never to to anyone else and Ill absolutely recommend you.

Matt and the whole crew did a outstanding job.

Lisa (Toyota owner) reviewed 11/2/26

Very professional and excellent work.

Very fast service. Got us in before our scheduled appointment. The car looks great! And so impressed with the fact that you came and got my husband so he could get his car back while I was out of town. Thank you for an awesome experience.

Fast and friendly

Rachael (Toyota owner) reviewed 11/2/26

Michelle (Ford owner) reviewed 11/2/26

Bailey (Nissan owner) reviewed 10/30/26

David (Hyundai owner) reviewed 10/30/26

The actual repairs to the car were excellent. I was so impressed at the work done that I failed to notice that you forgot to put replace the front license plate bracket and submarine dolphin insignia plate mounted on the old bumper.

Brittany (Kia owner) reviewed 10/30/26

Josh was great & kept me informed throughout the entire process!

Robert (Honda owner) reviewed 10/30/26

Gave helpful updates while working on it. Employees were helpful and answered all my questions. My car was fixed in the estimated timeframe without delays. repairs look good and i am happy with the work done.

Ernest (Nissan owner) reviewed 10/29/26

Looks brand new.

Repair was very quick. Very professional and friendly staff as well.

Juan (Subaru owner) reviewed 10/27/26

Joseph (Ford owner) reviewed 10/26/26

Matt was excellent and keep me informed of the repairs.

Mark (Chevrolet owner) reviewed 10/26/26

Ernest (Toyota owner) reviewed 10/26/26

Matt did a great job of keeping us current on the status of our repairs

Matt did a great job keeping us informed and the work was the best

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Caliber - Easley

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Easley

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,113)

968 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0