Caliber - Anderson

4.8 (5,366reviews)
96%
4490 Liberty Hwy,  Anderson,  SC  29621

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,366)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and knowledgeable. Communication throughout the repair process receives outstanding feedback, with regular updates via text messages and phone calls keeping customers well-informed. The quality of repairs is highly regarded, with many noting their vehicles look brand new or better than before the accident. Timeliness is a strong point, with numerous repairs completed ahead of schedule. Customers appreciate the thorough cleaning of vehicles upon pickup and the attention to detail in workmanship. While most experiences are overwhelmingly positive, some customers noted minor issues requiring follow-up visits or concerns about parts alignment and paint matching that needed addressing.
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"Looks as good as it did when I drove it off the dealership brand new!"
"Unquestionably the best auto body repair shop I have ever used and I'm almost 70. The workmanship is impeccable"
"Absolutely flawless work from these guys. Cant even tell my car was in a wreck"
"Your staff is extremely professional and over the top friendly, they really make you feel comfortable with having ..." Read more
"The car looked fabulous! The paint matched and overall the quality of work was over my expectations. Very good!"
"... communication throughout the whole repair was exceptional and repairs were done way sooner than I expected especially given the holidays during my repair time. ..." Read more
"A week early!"
"It was earlier than I thought."
"Early by several days."
"Earlier than expected and Amazing customer service."
"... experience was nothing but amazing from day one! The communication throughout the whole repair was exceptional and repairs were done way sooner than I expected ..." Read more
"Everyone was fantastic, responsive, and they constantly contacted me using various means to keep me up-to-date."
"Great customer service!! Loved how they kept you updated while your car was being fixed. Would definitely use them again!!"
"Tremendous job of keeping me informed!"
"Great communication ,quick turn around ,great customer service!!!"

My Experience

We have always appreciated the professionalism with them. They keep all parties involved (owner, insurance co, car rental place) in the know and give detailed info on the progress along the way. A+

My Experience

Job well done on the car however I was extremely disappointed to see the disrespect for people with disabilities. Cars that were ready were parked in accessible spots and the access aisle. Do better! Remove those cars immediately-those spots exist specifically for people with disabilities, not for you to park cars there as needed!

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My Experience

They done an amazing job,,little dusty on inside but I am satisfied. Thank you guys

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Great body work. But did not know there was no work on the truck. My sensors were damaged as the accident but no effort to get my cruise control operational or electronic breaking system functioning

Customer Service

Very friendly in person but I had to call to get updates and determine if I was suppose to show up when the app told me or later as the dates kept getting pushed back.

My Experience

I am completely satisfied with their work. I hope I don’t need them again, but if I do, I definitely go there.

My Experience

I was kept informed throughout the entire repair prices. McKenzie was fantastic.

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Repair Quality

Looks great

Customer Service

My Experience

Just like new. Great staff.

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Returned Clean

My Experience

I just appreciate the attention to detail great job

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Great job loved the service

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My Experience

Prompt and excellent service.

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My Experience

It’s worst than when I bought it to get repaired and broke my seat

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Repair Quality

1. Professionalism of the staff. 2. Speed - repairs were done in less time that was estimated. 3. Repairs were done perfectly. You cannot see any difference from when the vehicle was new. 4. It good to find someone today that still has the same attention to details as they had when I last needed their services 9 year ago.

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Returned Clean

My Experience

Excellent

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Excellent

Customer Service

Very nice and sweet

Returned Clean

My Experience

Every experience has been phenomenal. My vehicle is always ready before the expected time. Keep up the great work.

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They are great. Kept me in the loop about the repair.

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