Caliber - Greenville - Woodruff Rd

4.9 (3,321reviews)
98%
561 Woodruff Rd,  Greenville,  SC  29607
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In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Reviews (3,321)

Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. The quality of repairs was a standout theme, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were widely appreciated. A few customers noted areas for improvement directly from their feedback, including occasional delays due to incorrect or defective parts, isolated instances of incomplete repairs or unresolved vehicle issues upon pickup, and rare gaps in communication or staff responsiveness.
AI-Generated from reviews written in the last 12 months
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"... kept me informed throughout the repair process. The repairs on my Toyota were completed with outstanding quality, and my vehicle looks like new again. I truly appreciate ..." Read more
"Superior workmanship and customer service!"
"Awesome experience with both staff and service. My car looks just as it should. Fully met my expectations"
"Great job on workmanship and skill. Timeline was as stated."
"... business with a company who was so professional. They kept me updated daily and gave me specifics of the work being done on my vehicle. Wow, this is very unusual ..." Read more
"The vehicle was ready 4 days earlier than the expected restoration date!"
"Everyone was kind and the communication was good. Despite bad weather, they finished my car earlier than expected. Can't ask for more than that. Thanks!"
"Yes!! 5 days ahead of schedule."
"Extented several times because of incorrect part tail light"
"... to calibrate modern driver assistance systems, so a week got added while taking the vehicle to another location for calibration. Some paint was not repaired under ..." Read more
"Communication was top tier. I got constant updates on my vehicle."
"... finish, creating a smooth and positive experience. I really appreciated the updates on where my car was in the process." Read more
"Texts and emails were sent regularly, any questions I had were always answered quickly."
"Forgot to text me my car was ready for pickup"
"texts were sent but very late ot no reply back at all to my communications."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Great communication on repairs as they were completed. Great quality work.. Courteous customer service. Treat youwith respect.

My Experience

Excellent service from Derek! Give that man a raise!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

My Experience

Communication was great!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Derek Johnson at Caliber Collision was great. He communicated updates often and left me with a good looking car and working headlights. I am quite satisfied with my experience

Likely to Recommend

I’d for sure recommend this location to a friend.

Repair Quality

Derek Johnson did great work on the front of my car and even got my headlight repaired.

Customer Service

It was very good. Everyone was polite and communicated updates frequently.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I'm very satisfied with the repairs done to my kia k4. I wanted to take some time out to drive it first before leaving a review. I dont have any complaints and would definitely choose them again in the future.

Customer Service

They were very nice and made sure I was satisfied with the repairs

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

Excellent updates in real time regarding repairs

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were courteous and did the work in the time frame they said they would . The work was top notch so good that it looks better then the places they didn’t work on

Likely to Recommend

Repair Quality

The work is top notch and I’d recommend caliber to anyone looking for quality body and paint work . Derek who I dealt with was super helpful

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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