Caliber - Greenville - Woodruff Rd

4.9 (3,231reviews)

98%

(864) 213-1600

561 Woodruff Rd, Greenville, SC 29607

98%

See Photos

561 Woodruff Rd
Greenville, SC 29607

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Instant Estimate

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About Caliber - Greenville - Woodruff Rd

See Photos

561 Woodruff Rd
Greenville, SC 29607

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (3,231)

Sort By:
Newest
Rating

2,834 Customers Rated

5 Stars

75.1% Complete

(2427)
4 Stars

6.7% Complete

(218)
3 Stars

2% Complete

(65)
2 Stars

1.4% Complete

(44)
1 Star

0.6% Complete

(20)
< 1 Star

1.9% Complete

(60)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional communication throughout the repair process, with regular text and phone updates keeping them informed at every stage. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new or better than before the accident. Timeliness is a major strength, as numerous customers report receiving their vehicles days or weeks ahead of schedule. The professional, friendly, and knowledgeable staff create a positive experience from initial contact through vehicle pickup. Customers particularly appreciate the thorough cleaning and detailing provided, often receiving vehicles cleaner than when dropped off. While most experiences are highly positive, some customers noted minor issues with parts availability, equipment limitations for modern systems, and occasional communication gaps that required multiple follow-up calls.

Select to learn more

Service Quality
Timeliness
Communication

"... kept me updated throughout the entire process and returned my vehicle to me in better condition than I left it. They went above and beyond." Read more

"Looks like new!"

"Everything was done to my specifications. I am well pleased with caliber."

"They didn't have the correct tools to calibrate modern driver assistance systems, so a week got added while taking the vehicle to ..." Read more

"my car was returned to me with a flat tire"

"The vehicle was ready 4 days earlier than the expected restoration date!"

"Car was ready 10 days early and the repair was perfect!"

"... the communication was good. Despite bad weather, they finished my car earlier than expected. Can't ask for more than that. Thanks!" Read more

"Yes!! 5 days ahead of schedule."

"Our repair date was missed at least four times. In their defense, I realize its hard to anticipate ..." Read more

"Communication was top tier. I got constant updates on my vehicle."

"... business with a company who was so professional. They kept me updated daily and gave me specifics of the work being done on my vehicle. Wow, this is very unusual in my experience. ..." Read more

"... called us when it was past completion date. Instead, I called them 4 to 5 times to get an update on the timeline. Like most of us, we were trying to plan our schedule ..." Read more

"texts were sent but very late ot no reply back at all to my communications."

"Communication could have been much better."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... kept me updated throughout the entire process and returned my vehicle to me in better condition than I left it. They went above and beyond." Read more

"Looks like new!"

"Everything was done to my specifications. I am well pleased with caliber."

"They didn't have the correct tools to calibrate modern driver assistance systems, so a week got added while taking the vehicle to ..." Read more

"my car was returned to me with a flat tire"

"The vehicle was ready 4 days earlier than the expected restoration date!"

"Car was ready 10 days early and the repair was perfect!"

"... the communication was good. Despite bad weather, they finished my car earlier than expected. Can't ask for more than that. Thanks!" Read more

"Yes!! 5 days ahead of schedule."

"Our repair date was missed at least four times. In their defense, I realize its hard to anticipate ..." Read more

"Communication was top tier. I got constant updates on my vehicle."

"... business with a company who was so professional. They kept me updated daily and gave me specifics of the work being done on my vehicle. Wow, this is very unusual in my experience. ..." Read more

"... called us when it was past completion date. Instead, I called them 4 to 5 times to get an update on the timeline. Like most of us, we were trying to plan our schedule ..." Read more

"texts were sent but very late ot no reply back at all to my communications."

"Communication could have been much better."

Robert (Toyota owner) reviewed 7/31/26

The customer service was great and the text updates were so helpful. And the turnaround times was great!

William (Volvo owner) reviewed 7/30/26

Alan (Ford owner) reviewed 7/30/26

William (Honda owner) reviewed 7/30/26

Kevin (BMW owner) reviewed 7/29/26

Susan (Volvo owner) reviewed 7/29/26

Excellent communication and dedication to my satisfaction!

Eric-&-Christina (Audi owner) reviewed 7/28/26

Derek and the staff at Caliber - Woodruff Rd. Greenville were the best! Communication was first rate

We were totally satisfied with our experience at Caliber Collision. Derek was super to deal with and kept us updated all throughout the process.

Great customer service!

Neha (Chrysler owner) reviewed 7/27/26

Derek was great. He kept communication accurate and easy to communicate!

Margaret (Honda owner) reviewed 7/27/26

Everyone was fantastic, repair time was also great! I will recommend Caliber n Enterprise to anyone that needs auto repair

Looks great

Very nice people

Anonymous (Ford owner) reviewed 7/27/26

Totally great, thank you guys

Scott (Lexus owner) reviewed 7/23/26

Deborah (Toyota owner) reviewed 7/22/26

Derek was our contact person. He was excellent and made our experience perfect. He explained everything in detail. Answered all of our questions. Will definitely recommend Derek and Caliber Collision.

Will definitely recommend Caliber Collision.

Our experience with Caliber Collision was excellent

Our point person was Derek. He was professional, excellent communication from the day we dropped the car off until we picked it up.

Jason (Volkswagen owner) reviewed 7/21/26

David and the team have been absolutely great to deal with throughout the entire process.

Thomasha (Honda owner) reviewed 7/21/26

Haydon (Infiniti owner) reviewed 7/21/26

Derek was amazing!!!! He communicated every detail each step of the way. The process for us was seamless.

Absolutely

Derek was amazing! He kept us up to date every step of the way. We even received the vehicle a few days early. I would highly recommend Caliber.

Emma (Subaru owner) reviewed 7/20/26

The entire team at Woodruff road went above and beyond to take care of me. Derek did a fantastic job with repairs.

Alissa (Porsche owner) reviewed 7/20/26

Lourdes (Volkswagen owner) reviewed 7/20/26

Monica (Ford owner) reviewed 7/20/26

Andrea was so helpful, friendly and welcoming. She made the intake process so smooth. Such a bright and warm personality. Derek the tech was ABSOLUTELY wonderful! Very thorough and reassuring. He kept in contact every step of the way. A man of his word. He didn't make any promises, but he definitely delivered. From intake to picking up my car, I was treated like family❤️

William (Subaru owner) reviewed 7/20/26

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Caliber - Greenville - Woodruff Rd

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Greenville - Woodruff Rd

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,231)

2,834 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -