Eagle Body Works, Inc

5.0 (1,158reviews)
99%
810 Mauldin Road,  Greenville,  SC  29607

Eagle Body Works is a family-owned business in Greenville, South Carolina. Owners, Dan & Carol Doot, with sons Chris and Daniel, along with the staff bring over 50 years of Automotive Expertise to the Upstate. Dan was born in the business, learning the trade while working in his father's body shop as a young kid growing up. Dan would later transfer his skills to implement collision and paint repair departments for both Mercedes-Benz and BMW of North America corporate offices. He would complete a 30-year career by designing and managing the vehicle repair department at the BMW Performance Center, located in Upstate South Carolina. As the owner of Eagle Body Works, Dan and his team are committed to providing the uncompromised repair quality and processing efficiency our customers and community deserves!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • German
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Genesis
Honda
I-Car
Infiniti
Volvo

Reviews (1,158)

Customers say
Overall Customer Satisfaction
Customers consistently praise Eagle Body Works for outstanding repair quality, with many noting their vehicles looked brand new upon return. The shop receives high marks for excellent customer service, described as professional, friendly, and family-oriented. Communication throughout the repair process is frequently highlighted as a strength, with customers appreciating regular text and phone updates. Timeliness is generally well-regarded, with several vehicles completed ahead of schedule. A few customers noted delays due to back-ordered parts, and occasional communication gaps were mentioned, though these were largely attributed to supply chain issues rather than the shop itself. Overall, customers express strong trust, loyalty, and willingness to recommend Eagle Body Works to others.
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"Outstanding repair quality. I truly love how Eagle Body Works paid attention to detail and it really shows ..." Read more
"It's very rare you find amazing hospitality and precise quality of work. The Eagle Body Works staff is nothing short of amazing, ..." Read more
"Excellent quality work. I could see no evidence of the damage. Also, the outside and inside of my car had been ..." Read more
"... work of their technical experts, I can tell you that it looks, feels, and drives like the damage never occurred!" Read more
"Eagles customer service is non pareil! They value quality, honesty and offer a genuine family experience."
"Excellent communication throughout the process."
"The communication was great! They texted and called to give me updates!"
"Communication was not quite what I hope it would be. As an example, I asked for progress photographs ..." Read more
"I thought the communication could be better in keeping me apprised of the progress. Im the one who had to reach ..." Read more
"EXCELLENT SERVICE, EXCELLENT ATTENTION TO DETAIL, EXCELLENT CUSTOMER CARE AND FOLLOW UP"

My Experience

Every member of the Eagle staff was incredibly friendly and professional, and genuinely cared about our satisfaction with their repair of our car.

Likely to Recommend

Repair Quality

VERY SATISFIED!!! LOVE THE WORK! LOVE THE PEOPLE!

Customer Service

Eagle did fabulous job on my car. And everyone there is a pleasure to work with. They have my highest recommendation.

Returned Clean

My Experience

My 2024 911 needed its bumper replaced (I backed a utility trailer into it 😩). Nearest certified Porsche body shop is in Nashville but a fellow local PCA member suggested Eagle. Great folks to work with and excellent results!

Likely to Recommend

Nothing but kudos for a job well done.

Repair Quality

Excellent and timely job!

Customer Service

Excellent communications for the entire repair process!

Returned Clean

My Experience

We were very satisfied with the overall work of the Doots and their team. Workmanship was excellent and most of all their involvement with our insurer to get the appraisals ( more than one) worked out and agreed to and work commenced and completed.

Likely to Recommend

I was trying to select 10 but the system would not accept it

Repair Quality

Quality workmanship, courteous service, no short cuts

Customer Service

Thorough, detailed explanations and communications

Returned Clean

My Experience

Eagle staff members were all very pleasant, professional and accommodating. The work is excellent!

Likely to Recommend

They're awesome!!!!

Repair Quality

Several experiences with Eagle Body Works. They do a fantastic job. Excellent communicators, the work is timely, and you'll have a hard time finding a blemish in their work.

Customer Service

Awesome communicators.

Returned Clean

Likely to Recommend

Repair Quality

The car looks showroom perfect now!

Customer Service

They even cleaned and vacuumed the inside of the car even though it was there for body work. Above and beyond

Returned Clean

Likely to Recommend

Repair Quality

Car looks like new. Couldn’t b more satisfied

Customer Service

Had some special circumstances and the staff handled everything so I didn’t have to. They were extremely helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Beautiful paint repair by experienced professionals. Personal, friendly, and timely service—outstanding communication. Have worked with Eagle staff previously and will likely (tho’ unfortunately!) require assistance of this excellent team again! Thank you very much! Many thanks!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would absolutely recommend this company. I drove a hour and a half to get my car serviced by them and it was WELL worth it!

Repair Quality

I had excellent service at Eagle Body Works and the work on my Mini Cooper is out standing!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

So impressed with this family run business from start to finish. I will definitely recommend this business to anyone needing auto body work or painting.

Likely to Recommend

Repair Quality

I’ve already done this survey

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding service,communication, and repair. Every person from estimator, front desk receptionist, telephone communications were exceptional. Thank you! I hope i never have to use your services again, but should the need arise I will definitely come back.

My Experience

The repairs were completed in a timely manner and the workmanship is excellent. Eagle kept me informed throughout the process and were helpful with getting me a rental vehicle.

Likely to Recommend

Repair Quality

Great work, clear communication!

Customer Service

Returned Clean