Gerber Collision & Glass - Greenville/Feaster Rd.

4.8 (1,440reviews)
97%
240 Feaster Rd,  Greenville,  SC  29615
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In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Greenville / Feaster Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,440)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than expected. The team received strong recognition for excellent customer service, with staff described as friendly, professional, courteous, and accommodating. Communication was a standout strength, as regular text and call updates kept customers well-informed throughout the repair process. Timeliness was frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. A few customers, based on their own comments, pointed out areas for improvement including inconsistent status updates, paint quality issues on initial repairs, and vehicles occasionally returned with minor unresolved items such as loose trim, sensor issues, or uncleaned surfaces.
AI-Generated from reviews written in the last 12 months
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"... really great job on my car! It looks fantastic, and the repair work exceeded my expectations. The whole process was smooth, professional, and ..." Read more
"... rating of 10 ot of 10. A to z they were great and my repairs look like the damage never occurred. Thanks so much!!!" Read more
"... loose as well so no one tightened that either. And the door they put on is not at all flush with the rest of the car. We are very unhappy. This was a very ..." Read more
"I had a few bubbles in the paint after the initial repair, but the Gm was super friendly and made sure it was ..." Read more
"The whole staff are very nice and understanding. They always do top notch work in a very timely manner. I would recommend them to anybody."
"Thanks for finishing the work a few days earlier than initially expected! Everything looks good, thank you"
"Took so long. Looks good but too long to wait."
"... fast and it looks great! I was surprised because initial estimate was 2 weeks, then this coming Friday but actually was done on Thursday. Quality work and ..." Read more
"... car and were in constant communication with me and finished a week earlier" Read more
"The dates changed multiple times ranging from day 4 and ready on day 29. Explanation was paint delay."
"... did Gerber do a great job on the repair of my car. They kept me informed thru the entire process. I absolutely recommend anyone needing vehicle body ..." Read more
"... complaint was that the text messages were mixed. One day it would say it would be ready in a few days and then the next time it would say it would be a week. It ..." Read more
"Service was fast. Great communication from start to finish."
"The shop was excellent about keeping me updated on process of repairs."
"Car looks great. Very friendly. Not good at communicating status."

My Experience

They did a wonderful job fixing my car

My Experience

My Experience

My Experience

Repairs were completed ahead of schedule

Likely to Recommend

Repair Quality

Customer Service

Thank you for making my experience quick and painless

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great service, they keep you informed of every step throughout the repair process.

Repair Quality

Great customer service!

Customer Service

Very professional service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Everything went well with the repairs

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber collision was exemplary in every way to work with and I would recommend them to anyone needing this type of work done. They kept me informed and up at date on everything during the repair process. I give them an A+!!!

My Experience

You can’t tell it was ever damaged. Great job! Thank you.

Likely to Recommend

Repair Quality

Gerber had my car fixed within a week. It looks brand new and i will definitely recommend gerber everytime.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Tina was simply amazing! An absolute Godsend. From day one when I was late due to bad traffic, she demonstrated professionalism, consideration, and genuine compassion. During this step by step process, Tina kept me informed with all of the specifics. It is rare to find this type of excellence in businesses these days! Kudos for Tina for her leadership and heartfelt support. Hats off to Adam as well for his hard work and job knowledge. Thanks Gerber for an awesome team.

Likely to Recommend

Repair Quality

The glass repair went very smoothly. They allowed adequate time for the repair and communicated consistently.

Customer Service

Tina was my contact and she was simply amazing. Adam handled the claim process also. He acted as the subject matter expert. He reached out with timely updates.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Quick and conveniently located

Repair Quality

Above and beyond personal communication and connection

Customer Service

From personal calls to text updates, I always knew where we were in the process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

I was extremely satisfied with my service at Gerber because they were super communicative, and my car came back better than I expected.

Customer Service

They were great!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Overall it is terrific. Still one small issue that may or may not be an “ issue” after I consult with Honda dealership. Your people ( Adam, etc) were and are terrific. I will let you know back. Blair Crum

Likely to Recommend

Repair Quality

The only issue is with the visual alignment at the front edge of the wheel well where the most damage occurred. All else is excellent.

Customer Service

Adam is a real pro. Very thorough who explains everything very well.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone were very nice and helpful!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Their work was way beyond what I expected. I was in constant communication with them and knew what process was next. They delivered excellent workmanship.

Likely to Recommend

Already have told people

Repair Quality

My car was fixed and they cleaned my car, windows, vacuumed and washed. I couldn't have been more happy.

Customer Service

Everyone was courteous and helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Toyota looks GREAT!! This is my second Toyota that I have taken to Gerber Collision.’ Everyone there is so friendly and welcoming. They kept me informed about my vehicle via text and the repairs were completed and on schedule as informed . If I had to return… I definitely would!! Thank you to all the staff for being GREAT!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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