Bentley's Collision, Inc.

4.8 (3,102reviews)

97%

(337) 474-0304

2115 Country Club Road, Lake Charles, LA 70605

97%

See Photos

2115 Country Club Road
Lake Charles, LA 70605

Get Directions Website

About Bentley's Collision, Inc.

See Photos

2115 Country Club Road
Lake Charles, LA 70605

Get Directions Website

In operation 44 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (3,102)

Sort By:
Newest
Rating

2,324 Customers Rated

5 Stars

68.8% Complete

(2133)
4 Stars

3.9% Complete

(121)
3 Stars

0.7% Complete

(21)
2 Stars

0.5% Complete

(15)
1 Star

0.2% Complete

(5)
< 1 Star

0.9% Complete

(29)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new or even better than before. The shop frequently completes work ahead of schedule, which is a standout highlight across numerous reviews. Communication is widely appreciated, with customers valuing regular text updates and proactive outreach throughout the repair process. The complimentary detailing service is a recurring pleasant surprise that delights customers. A small number of customers noted areas for improvement, including occasional communication gaps on delays, and isolated concerns about minor repair details needing follow-up visits.

Select to learn more

Service Quality
Timeliness

"... my auto body repair work for over 30 years and Ive never been less than completely satisfied with the work the team has done for me. I recommend this shop to ..." Read more

"Very accommodating, courteous staff, extremely good communication, all repairs made in a timely fashion. Top notch service I would recommend Bentleys to ..." Read more

"The quality of work is excellent. The customer service is impeccable and they finished the repairs sooner than quoted. ..." Read more

"... repaired many times over the yrs at Bentleys and the reason I returned is because of excellent service. Keep doing what your doing." Read more

"Cant beat the customer service here. Top notch!!"

"Completely satisfied with the repair work. Job was completed ahead of schedule. My car looked and smelled as if I had just bought it from the dealership."

"Truck looks great and finished 5 days ahead of schedule. Thank you!"

"My vehicle was ready over a week ahead of schedule."

"Job was perfect and faster than I expected"

"A part didnt arrive on schedule causing a delay."

Service Quality
Timeliness

Service Quality
Timeliness

"... my auto body repair work for over 30 years and Ive never been less than completely satisfied with the work the team has done for me. I recommend this shop to ..." Read more

"Very accommodating, courteous staff, extremely good communication, all repairs made in a timely fashion. Top notch service I would recommend Bentleys to ..." Read more

"The quality of work is excellent. The customer service is impeccable and they finished the repairs sooner than quoted. ..." Read more

"... repaired many times over the yrs at Bentleys and the reason I returned is because of excellent service. Keep doing what your doing." Read more

"Cant beat the customer service here. Top notch!!"

"Completely satisfied with the repair work. Job was completed ahead of schedule. My car looked and smelled as if I had just bought it from the dealership."

"Truck looks great and finished 5 days ahead of schedule. Thank you!"

"My vehicle was ready over a week ahead of schedule."

"Job was perfect and faster than I expected"

"A part didnt arrive on schedule causing a delay."

Bryan (Toyota owner) reviewed 8/7/26

Good communication as to what was needed. Work was done quicker than originally projected. Good experience.

Good service, friendly, and car was ready early.

Kevin (Ford owner) reviewed 8/7/26

Great customer service and backup they work!!!!

Great work and customer service

Bobbie (Chevrolet owner) reviewed 8/7/26

Yall did a wonderful job!! You can’t even tell there was any damage whatsoever!! I appreciate y’all cleaning out my car too. That was a nice touch. I appreciate it.!!! I will definitely come back. Great great service.!!!

Lacy (BMW owner) reviewed 8/6/26

Phillip (Chevrolet owner) reviewed 8/6/26

Anonymous (Ford owner) reviewed 8/6/26

Very nice to deal with Britney was very nice and delightful to deal with also Wes was great and very detailed

Keishah (Honda owner) reviewed 8/5/26

Definitely!

Great service

Kay (Subaru owner) reviewed 8/5/26

I have recommended Bentley's already!!!!

I am highly satisfied with Bentley's Collision repair on my 2026 Subaru Crosstrek. It now looks brand new again!

Mr. Wesley and his team at Bentley's are absolutely fantastic! Mr. Wesley met with me when I walked in a couple of times.

Matthew (Chevrolet owner) reviewed 8/4/26

Excellent customer service Workmanship (paint job) is done well Appreciate the gift of free detailing for my vehicle

Sarah (Toyota owner) reviewed 7/31/26

Everyone was super helpful and kind!

Keith (GMC owner) reviewed 7/31/26

Matilda (Ford owner) reviewed 7/30/26

Customer service workers are very friendly, professional and very knowledgable; I will always use their excellent services.

Mary (Chevrolet owner) reviewed 7/30/26

Looks great, can't tell there was ever a blemish.

Absolutely!

Looks great!!!

Gay (BMW owner) reviewed 7/30/26

The only place my family goes.

Michael (Ford owner) reviewed 7/30/26

Did a good job

Very satisfied

Jennifer (Nissan owner) reviewed 7/29/26

Billy said a wonderful job fixing my car. Everybody was very nice and they even gave me a lifetime detail on my car every three months, which was a wonderful surprise. I would highly recommend them to anyone.

Nathanial (RAM owner) reviewed 7/27/26

Great communication

Richard (Ford owner) reviewed 7/27/26

Brian (Chevrolet owner) reviewed 7/25/26

Fast and friendly service and quality work. I was very pleased with the quick turn around

Marcus (Dodge owner) reviewed 7/24/26

I need to bring my car back to check the sensors the blind spot lights on the rear view mirrors come on and off intermittently

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Bentley's Collision, Inc.

About Bentley's Collision, Inc.

Reviews (3,102)

2,324 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0