Gerber Collision & Glass - Lake Charles/Common St.

4.8 (76reviews)

98%

(337) 474-4379

5603 Common Street, Lake Charles, LA 70607

98%

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5603 Common Street
Lake Charles, LA 70607

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Lake Charles/Common St.

See Photos

5603 Common Street
Lake Charles, LA 70607

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Lake Charles/Common St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (76)

Sort By:
Newest
Rating

58 Customers Rated

5 Stars

72.4% Complete

(55)
4 Stars

1.3% Complete

(1)
3 Stars

1.3% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

1.3% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering exceptional service quality, with many highlighting outstanding repairs that restored vehicles to pre-accident condition or better. The team was widely recognized for professionalism, friendliness, and making customers feel valued throughout the process. Communication stood out as a major strength, with customers appreciating frequent updates and transparency from start to finish. Timeliness was another highlight, as numerous repairs were completed ahead of schedule, often surprising customers. A few customers noted minor improvement areas such as alignment accuracy and panel fitment, reflecting their own observations rather than any systemic issue.

Select to learn more

Service Quality
Timeliness
Communication

"... satisfied customer! The wait time was exceptional, the work was top notch and the customer service was as well. I stayed very informed the entire process and I ..." Read more

"The staff is professional, courteous & informative. My SUV was repaired quickly & efficiently. They communicated timelines of expected completion, ..." Read more

"... the best paint job i seen. Im very particular and I couldn't find anything wrong with the paint job. He did a fantastic job. Everything else was spot ..." Read more

"... working parking lot my insurance referred me here. They did a fantastic job on the body work that I needed! Getting my car back and they had washed it was a ..." Read more

"Absolutely loved my experience with Gerber. The staff could not have been more helpful and caring. Kudos to you all"

"Amazing job, even got it completed 2 weeks early!"

"... communicated timelines of expected completion, and were actually done 4 days ahead of the estimated date. This is the second time they have repaired my vehicle ..." Read more

"I was amazed that it was done so quickly. The employees were so friendly."

"It was supposed to be ready on May on May 11 but it was ready on May 8. I was very excited that I had it back for the weekend."

"Perfect! And the repair time was unbelievable!!"

"I love the communication that happened from the start to the end. I was never left wondering about anything!"

"Absolutely amazing at communicating with you throughout the process!"

"Communication was excellent! The drop off and pick up was easy. And the work that was completed was explained very ..." Read more

"... informative. My SUV was repaired quickly & efficiently. They communicated timelines of expected completion, and were actually done 4 days ahead of the estimated ..." Read more

"... record time and did a great job. The coolest part was they contacted me several times through the process kind of like but dominoes does when you order a pizza ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... satisfied customer! The wait time was exceptional, the work was top notch and the customer service was as well. I stayed very informed the entire process and I ..." Read more

"The staff is professional, courteous & informative. My SUV was repaired quickly & efficiently. They communicated timelines of expected completion, ..." Read more

"... the best paint job i seen. Im very particular and I couldn't find anything wrong with the paint job. He did a fantastic job. Everything else was spot ..." Read more

"... working parking lot my insurance referred me here. They did a fantastic job on the body work that I needed! Getting my car back and they had washed it was a ..." Read more

"Absolutely loved my experience with Gerber. The staff could not have been more helpful and caring. Kudos to you all"

"Amazing job, even got it completed 2 weeks early!"

"... communicated timelines of expected completion, and were actually done 4 days ahead of the estimated date. This is the second time they have repaired my vehicle ..." Read more

"I was amazed that it was done so quickly. The employees were so friendly."

"It was supposed to be ready on May on May 11 but it was ready on May 8. I was very excited that I had it back for the weekend."

"Perfect! And the repair time was unbelievable!!"

"I love the communication that happened from the start to the end. I was never left wondering about anything!"

"Absolutely amazing at communicating with you throughout the process!"

"Communication was excellent! The drop off and pick up was easy. And the work that was completed was explained very ..." Read more

"... informative. My SUV was repaired quickly & efficiently. They communicated timelines of expected completion, and were actually done 4 days ahead of the estimated ..." Read more

"... record time and did a great job. The coolest part was they contacted me several times through the process kind of like but dominoes does when you order a pizza ..." Read more

Scot (GMC owner) reviewed 9/15/26

Very satisfied! You guys do great work! I will recommend y'all to my friends and family!

Ty (Toyota owner) reviewed 9/14/26

Very helpful and responsive customer service. Always kept me updated

Grace (Toyota owner) reviewed 9/14/26

The staff was very polite & patient with me. I really appreciated them

Richard (Chevrolet owner) reviewed 9/14/26

Nallely (GMC owner) reviewed 9/14/26

Jennifer (Nissan owner) reviewed 9/12/26

The entire team is friendly, knowledgable and professional. Car repair was quicker than expected, and the work done was phenomenal.

David (Cadillac owner) reviewed 9/12/26

Christopher (Ford owner) reviewed 9/10/26

I am absolutely speechless. My entire experience was beyond great. Everyone I spoke to was incredibly nice and the work was done way faster than I expected. The car looks great.

Macie (Chevrolet owner) reviewed 9/7/26

Gloria (Buick owner) reviewed 9/6/26

Outstanding service. Great job.

Very pleased with service

Great service

Hubert (RAM owner) reviewed 9/1/26

Very fast and good work

John (Toyota owner) reviewed 8/31/26

This is my first collision repair since 1980 and I’ll be honest I was scared to death about going through this process. The folks at Gerber treated me with a ton of respect gave me way more information than I even asked for did my repair and record time and did a great job. The coolest part was they contacted me several times through the process kind of like but dominoes does when you order a pizza and they use their pizza tracker very cool. When I left. I jokingly told them y’all made this so easy I might go out and have another wreck so we can do it again.❤️

Lennie (Toyota owner) reviewed 8/31/26

Great staff, very helpful, they kept me informed, and repairs were done pretty quick.

Taylar (Kia owner) reviewed 8/31/26

They kept me updated with my vehicle the entire time !

Fay (Cadillac owner) reviewed 8/31/26

Absolutely loved my experience with Gerber. The staff could not have been more helpful and caring. Kudos to you all

Loved doing business with you

Fantastic staff and service

Fantastic

Daulton (Ford owner) reviewed 8/28/26

Very communicative and very good quality work.

Jeff (Toyota owner) reviewed 8/24/26

100% would

Performed beyond expectations. Would recommend to friends and family.

Recommend to friends and family great job.

Paul (Toyota owner) reviewed 8/24/26

Aaron (Dodge owner) reviewed 8/18/26

(MICHELLE SPINKS) 5 🌟 REVIEW! MY CAR LOOKS AMAZING ❤️ THANKS SO MUCH GERBER!!! 🙏😁

Julie (Ford owner) reviewed 8/17/26

Awesome service

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Gerber Collision & Glass - Lake Charles/Common St.

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Lake Charles/Common St.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (76)

58 Customers Rated

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -