Lake Charles Collision Center, LLC

4.9 (453reviews)

100%

(337) 905-0731

2875 Hwy 171, Lake Charles, LA 70611

100%

See Photos

2875 Hwy 171
Lake Charles, LA 70611

Get Directions Email

About Lake Charles Collision Center, LLC

See Photos

2875 Hwy 171
Lake Charles, LA 70611

Get Directions Email

In operation 15 years, 5 years at this location.

Lake Charles Collision Center, LLC is a family owned and business that provides customers with professional collision repair. From small dings to big bangs, we'll make it look like it never happened! FREE ESTIMATES Open Monday through Thursday 8:00 - 5:00 Friday 8:00 -1:00

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Motorcycle Repair
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 1:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (453)

Sort By:
Newest
Rating

298 Customers Rated

5 Stars

62.5% Complete

(283)
4 Stars

2% Complete

(9)
3 Stars

0% Complete

(0)
2 Stars

0.4% Complete

(2)
1 Star

0.2% Complete

(1)
< 1 Star

0.7% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with the quality of repairs, frequently noting that their vehicles looked as good as new upon completion. Many highlighted the shop's exceptional communication, appreciating regular text and phone updates throughout the repair process. Timeliness was another strong point, with several customers noting their vehicles were completed on or ahead of schedule. Customers also praised the professionalism, friendliness, and courteous nature of the staff. A few customers mentioned minor issues such as a door not functioning properly after repair and a spot on the hood that was not addressed, reflecting areas customers felt could be improved.

Select to learn more

Service Quality
Timeliness
Communication

"... friendly and honest! They made me feel like family. The repair was perfect and I couldnt tell where my car had been wrecked. They even buffed and polished the ..." Read more

"The professionalism was phenomenal from start to finish. They have my vehicle looking like it came off the ..." Read more

"... loop on progress. Job completed in a timely fashion. Quality of work is exceptional." Read more

"My car looks just like it did when I bought it! Couldnt even tell a deer toppled down the side of the car! They did amazing work!!"

"The second time I tried to open the back door from the outside the door will not open. I need to take the vehicle back and hopefully they ..." Read more

"Great staff, very professional and kind. Had us back on the road quicker than estimated."

"Vehicle was ready days early"

"Very good communication through the process. Repairs made were top notch and even finished ahead of schedule."

"... and informative. Kept me in the loop on progress. Job completed in a timely fashion. Quality of work is exceptional." Read more

"Its always been ready on time!"

"It was so nice to get updates as the repairs were in progress not just by text but by calls as well. We were referred to you by ..." Read more

"I liked the daily texts about how car was coming along. My car looks very good, ran very well and was very ..." Read more

"Great experience, great communication and making sure that everything is top tier."

"Very professional and informative. Kept me in the loop on progress. Job completed in a timely fashion. Quality of work ..." Read more

"The texts were a perfect way of updates"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... friendly and honest! They made me feel like family. The repair was perfect and I couldnt tell where my car had been wrecked. They even buffed and polished the ..." Read more

"The professionalism was phenomenal from start to finish. They have my vehicle looking like it came off the ..." Read more

"... loop on progress. Job completed in a timely fashion. Quality of work is exceptional." Read more

"My car looks just like it did when I bought it! Couldnt even tell a deer toppled down the side of the car! They did amazing work!!"

"The second time I tried to open the back door from the outside the door will not open. I need to take the vehicle back and hopefully they ..." Read more

"Great staff, very professional and kind. Had us back on the road quicker than estimated."

"Vehicle was ready days early"

"Very good communication through the process. Repairs made were top notch and even finished ahead of schedule."

"... and informative. Kept me in the loop on progress. Job completed in a timely fashion. Quality of work is exceptional." Read more

"Its always been ready on time!"

"It was so nice to get updates as the repairs were in progress not just by text but by calls as well. We were referred to you by ..." Read more

"I liked the daily texts about how car was coming along. My car looks very good, ran very well and was very ..." Read more

"Great experience, great communication and making sure that everything is top tier."

"Very professional and informative. Kept me in the loop on progress. Job completed in a timely fashion. Quality of work ..." Read more

"The texts were a perfect way of updates"

Tim (Ford owner) reviewed 8/19/26

They did an excellent job and did everything they could to get me back going. Great people great business!!

Kayla (Ford owner) reviewed 8/17/26

Kelli (Jeep owner) reviewed 8/17/26

Mary (Honda owner) reviewed 8/10/26

The very best paint and body shop I have ever used. Everyone is so friendly, nice , knowledgeable and committed to making you happy. Mike Fournerat is the best!!

I would definitely recommend

Everyone so nice and helpful knowledgeable, and very easy to work with

Sherry (Toyota owner) reviewed 8/10/26

Shaelyn (Kia owner) reviewed 8/5/26

Highly Satisfied ! Smooth service, I would definitely recommend anyone to Lake Charles Collion for vehicle repair !

Jason (Honda owner) reviewed 7/29/26

Darrel (Jeep owner) reviewed 7/24/26

Looks great and timely services!!! Awesome job! Thank y’all so much!!!

Nathan (GMC owner) reviewed 7/23/26

Great experience, great communication and making sure that everything is top tier.

Helen (Nissan owner) reviewed 6/3/26

Kenvin (RAM owner) reviewed 6/1/26

Great job 👏🏾

Phillip (Toyota owner) reviewed 6/1/26

Awesome

Great work, easy to work with. Will recommend.

Thank you

Brandy (Ford owner) reviewed 5/29/26

It was so nice to get updates as the repairs were in progress not just by text but by calls as well. We were referred to you by a friend and I now see why. Thank you for fixing my baby.

Charles (GMC owner) reviewed 5/18/26

Keep up the good work !The end product speak for themselves .

Muhammad (Toyota owner) reviewed 5/8/26

Excellent work and great customer care and good customer support

Annie (Ford owner) reviewed 5/5/26

Car looks great. Good job

Van (Honda owner) reviewed 5/4/26

Belinda (Toyota owner) reviewed 5/2/26

Perfect as always. You guy's go above & beyond! Thank You so mich, Belinda & GIlbert.

Jessica (Kia owner) reviewed 4/17/26

Most definitely will refer.

The professionalism was phenomenal from start to finish. They have my vehicle looking like it came off the showroom floor. They kept me notified of the progress every step of the way. Kudos to the entire staff!!!

Excellent!!

David (Toyota owner) reviewed 4/16/26

Great communication throughout the process.

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Lake Charles Collision Center, LLC

About Lake Charles Collision Center, LLC

Reviews (453)

298 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?