Bentley's Collision, Inc.

4.8 (3,129reviews)
98%
2115 Country Club Road,  Lake Charles,  LA  70605

In operation 44 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (3,129)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looking closer at my truck today. It still was not waxed or buffed. You can say it was all day long but the fact is it was not. I just buffed out a few small scratches that if it was waxed and buffed they would have been gone. Very disappointed!

Likely to Recommend

Repair Quality

I made a previous comment that I didn’t believe my truck was waxed and buffed. After further inspection it was waxed and buffed. However in my opinion it was not a great wax and buffed job. The original repair work was great repair area looks good.

Customer Service

Communication could be better. Texted when work started but not thru out the process like was told. Also unplugged my dash cam. Not sure why but stress plug it back up.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very quick, easy to deal with.

Customer Service

Returned Clean

Likely to Recommend

Definitely will recommend.

Repair Quality

Really great service. Quality work and craftsmanship. Good communication with an unexpected perc, free detailing for as long as I own my truck. Great experience.

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

It was wonderful from the beginning to the end! Great customer service, keeping me in the loop of the process of my car and then detailing it inside and out and having it ready for them I picked it up!

Customer Service

Absolutely amazing!

Returned Clean

My Experience

Loved the text updates! Great & easy way of communicating! The girls upfront were always super friendly & polite! My car looks amazing! I was excited to pick it up today! Color match is exact! And the free gift is a great bonus!

My Experience

Very satisfied and appreciative of how fast it got done

Likely to Recommend

Repair Quality

Great work done fast

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They always have done a very good job on our vehicles.

Customer Service

I find the staff super friendly and very helpful

Returned Clean

My Experience

A1 customer service on communication and fixed vehicle ahead of schedule and looks great everything was flawless

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car seems to be as good as new and it has never looked so clean. Thank you.

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

Always fast and courteous with quality work! We will always bring our fleet vehicles here!

My Experience

The professionalism is always great. They are easy to deal with and treat you like family. After multiple dealings with them they are our No.1 choice for mechanical and body work.

My Experience

Great job on the repairs of our Church Bus for Pleasant Hill Baptist Church they did all that we asked them to do and more I was rushing to go pick the bus up so I could wash it and clean it up Bentley had already did it nice and shiny on a scale of one to 10 I’ll give them a 10 .

Likely to Recommend

Professional work every time

Repair Quality

Job well done

Customer Service

Job well done

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly Customer service, repair finished before anticipated, gave expert advice, made aware of progress regularly and got an unexpected detail.

Likely to Recommend

Repair Quality

Car still isn’t repaired. Was told I’d get a call Monday to bring it back in and didn’t.

Customer Service

Told I would get a call and didn’t.

Returned Clean

Likely to Recommend

Repair Quality

Done on time to my standards.

Customer Service

Customer service was helpful and courteous.

Returned Clean

Likely to Recommend

Repair Quality

Great job! Thank you

Customer Service

Returned Clean

My Experience