Berks Auto Collision Center
10 years at this location.
Berks Auto Collision Center offers collision repair services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
BAC is the Best in Berks! As usual, you guys did a stellar job! Also, I appreciate the new Carwise system that kept me update on the status of my vehicle. Every shop should use this! Thanks again to you all for taking care of my baby. 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Berks Auto Collision is truly the best in Berks! Had work done at a number of shops in the area, and most are at least a little disappointing, if not terribly disappointing…but in as many times as I used BAC, I’ve never had anything but wonderful experiences with them! Would highly recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience, everyone was super friendly and helpful throughout the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Check engine light was on when we came to pick up. Vehicle needed to stay an extra day after completion.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Work is yet to determined and communication was bad.
Repair Quality - 3.5/5.0 -
I have not climbed all over the workmanship yet. It appears to be ok. The lack of communication was terrible. Actually, there was none. If I did not call, I would not have known anything. I was told friday that my truck should be completed but do not come for it unless "I call you and tell you its done." 3xs Then I get an email from Allstate telling my truck is complete. So, I took the drive over and there my truck sat with the keys in it and paperwork. No phone call! The truck has a strong smell in it. I look in the back seat and there is a bottle of pink spray liquid on the seat, and it leaked out onto the cloth seat and stained it. Now what do I do about that?
Customer Service - 0.5/5.0 -
Read my first written comments. There was no communication unless I called.
My Experience - 5.0/5.0 -
Berks Auto Collision was amazing to work with! I would highly recommend them to anyone needing auto body work done. The process was smooth and stress free when it could be a very stressful situation. Janelle was amazing she gave updates on my vehicle every step of the way. All of the staff there are highly professional and qualified. My 2017 KIA looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfection! I asked not to replace a window that was scratched thinking it would save me $75. However, they cut it by $150 because of less labor. Total honesty. This is my second repair and they are wonderful!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Unbelievably great experience!
My Experience - 5.0/5.0 -
did a excellent job repairing my vehicle, would recommend.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes of course
Repair Quality - 5.0/5.0 -
Great job visually, car runs great again and looks great too
Customer Service - 5.0/5.0 -
Janelle and Josh went above and beyond to make me feel informed and I felt had my best interests in mind
Returned Clean
My Experience - 5.0/5.0 -
I am extremely pleased with my repairs and appreciate the kindness of all employees. Thank you for making the wife’s car whole. Will recommend Berks to all who need car repairs. Thanks. Dsle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks like care was taken to reassemble new parts and to align everything to fit properly, also the paint matches well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job after detailing and adjustments done that were discussed with the manager. I appreciate how quickly the repairs were completed and the staff who helped us . Joshua was extremely helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went very smoothly from setting up the initial appointment to picking up my vehicle! The staff was very knowledgeable about the claims process and were able to answer all my questions!
Customer Service - 5.0/5.0 -
Customer service was great!