Berks Auto Collision Center

My Experience - 5.0/5.0 -

Looks like care was taken to reassemble new parts and to align everything to fit properly, also the paint matches well

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job after detailing and adjustments done that were discussed with the manager. I appreciate how quickly the repairs were completed and the staff who helped us . Joshua was extremely helpful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything went very smoothly from setting up the initial appointment to picking up my vehicle! The staff was very knowledgeable about the claims process and were able to answer all my questions!

Customer Service - 5.0/5.0 -

Customer service was great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

People were very professional and helpful with my claim and repairs

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0 -

Did a good job fixing the vehicle.

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Our family have been using Berks Collison whenever we have needed repairs.

Repair Quality - 5.0/5.0 -

I think my car was repaired in good time and looks good.

Customer Service - 5.0/5.0 -

Everyone I dealt with was friendly and courteous and kept be up-to-date on my cars progress.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thanks for not letting my car get totaled!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work done on the repair of my car was outstanding

Customer Service - 5.0/5.0 -

Janell does a superior job of customer service. She treats every customer with dignity and respect.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Beautiful work on my truck and the people I dealt with Jennelle?( front desk and reception) and Josh were very professional and helpful

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I’m really impressed by the cleaning nets. It came back and the windows were perfect. That’s great thank you guys. Hope I don’t see you again but if I need you, I know where you’re at. The car looks beautiful.

Likely to Recommend - 5.0/5.0

Repair Quality - 2.0/5.0

Customer Service - 2.0/5.0 -

Not sure if the overspray went on my hood would’ve been nice to get buffed out

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Josh was very helpful and informative in going over the estimate. My car was finished 1 week earlier than originally estimated. Your receptionist returned my phone call promptly and was very kind to give me a call when my car was finished. I liked the text message updates. And best of all, my car looks like new! Great job, everyone!

Likely to Recommend - 5.0/5.0 -

Service was excellent and staff very helpful and friendly.

Repair Quality - 5.0/5.0 -

My car looks like new! Excellent work! Thank you.

Customer Service - 5.0/5.0 -

Josh did the estimate in a timely manner and wrote everything up for me. He reviewed estimate and explained everything clearly. Receptionist was very friendly and helpful:)

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic work.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean