Berks Auto Collision Center
11 years at this location.
Berks Auto Collision Center offers collision repair services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Big thanks to Josh, he helped me right away with an estimate, he told me when the drop off was and very communicative. Told me everything I needed to do with the insurance, he is very helpful with instructions, also was making sure insurance was in the loop and all. Ivy was a huge help as well!! (besides the automatic messages) She was very patient, straightforward and helpful. she called me to keep me updated with everything, answered all my questions that I had and made sure to walk me through the steps. (First time having to deal with this) she definitely kept me calm throughout the waiting process.I also loved how the team, cleaned the inside and out of the vehicle. Not only was the car fixed but it was also like I was stepping into a brand new car!! I know it took a while for the job to be completed but it was worth it!! (Bad weather and the holiday season did not help lol) Thank you, for the work you have done. 10/10 recommending to everyone and wouldn’t ask for anyone else!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am satisfied with the craftsmanship of the repair but thought the cost was ridiculous.
My Experience - 5.0/5.0 -
Staff was very professional and communicated every detail with the vehicle. Very pleased and will highly recommend.
My Experience - 5.0/5.0 -
Good people. Treated us nice. My only concern was how long it took. I understand the logic, but it’s not as quick as you would want.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everyone treated us great. The finished work looks real good. Car was washed and clean. All great. The only challenging part was the time it took from when we dropped our car off, until it was completed. I understand the logic, but it’s too bad you’re forced to have to operate like that. Thanks for everything.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job! Thanks, Josh
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair.. Very very satisfied....thank you! And thank you for cleaning my vehicle.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joshua went over and above to help us. We were a small issue comparatively speaking but we were treated extremely well. Everyone was welcoming and professional. We will definitely be back if we need anything else done.
My Experience - 5.0/5.0 -
The experience from start to finish exceeded my expectations. I couldn't be happier with the results. The team not only did a fantastic job with the repairs, but also returned the car looking spotless - almost like new! I highly recommend them!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me informed with the process. Employees were very kind and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated your friendly communications and ease of rental car arrangements. I was a bit surprised at the length of time such a seemingly small repair took to complete, but the quality of work is certainly redeeming.