Best Collision Center
In operation 69 years, 21 years at this location.
Its no secret we have been around for quite sometime. Best has been an automotive staple in the south shore community for over sixty years. We have locations in Hingham and Plymouth to help assist with your needs. Auto damage or collision repair is never fun. We are here to the rescue. With a full shop ready to assist, many of our technicians have over ten years of experience in this field. This means you will get your car in and out, correctly. We service Quincy, Hingham, Duxbury Plymouth and all surrounding areas. Yes, the name says its all. Have you ever been to Disney or experienced one of their parks? Not only is every employee smiling but the guests are too. Priding ourselves on the Best service, we have been comprehending the Disney culture since 1991. Every experience you have with the Best, you will notice a little magic. Here to serve you and all your automotive needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | Closed |
Reviews (456)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work, fast service and great people!
Likely to Recommend - 5.0/5.0 -
I have sent a friend to them once I got my car home and heard they were looking for an auto body place
Repair Quality - 5.0/5.0 -
I was very pleased from the beginning to end. . The rent a car was a smooth transaction. I was called several times to keep me posted on the repairs & when it was finished. Walking in the door they all greeted me very friendly. I was happy with the car insurance also. Not one bit of stress through the whole thing thank you Claire
Customer Service - 5.0/5.0 -
Every time I walked into the door all greeted me with a smile and very pleasant
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
They were very slow to communicate, I always had to call and then they would tell me to call back later the same day for more info. When I called to see what time my car would be ready that day (when I was told it would be ready) I was met with a rude receptionist who told me "its not yet, I dont have your keys".
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best Chevrolet was wonderful to work with. They kept me up to date on the work being done on the car, they had arraigned for my rental car to be there when I arrived. Couldn’t have gotten better service anywhere!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It was a bumper repair and took 15 days. Crazy
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
14 days way too long
Customer Service - 0.5/5.0 -
Said 3 times for call back never called
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the 3rd time we have used Best Collision for repairs to our vehicles and they have kept the standard high which is why we keep using them when we have repair needs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire process was seamless and my car looks great. Chip was great to work with and I am super appreciative of him clearing my car of snow at pickup. 100% would use in the future but hopefully I won't have to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best car repair experience ever! Chip was great!
My Experience - 0.0/5.0 -
Timing was terrible. The car was brought in for analysis in early November after an accident with an animal. Being drivable, we waited until parts arrived before bringing in to work on windshield and headlight. Early December, parts arrived but suddenly had to wait for about 2 months for an appointment on January 20. On that date, I decided against a rental car, as an expectation that it would be a 3-4 day job, since we waited so long until there was time to do the job and I could handle the inconvenience of 1 car for our family for this short time. Ultimately, scheduling issues with the glass company delayed this for over 2 weeks. I found this unacceptable despite the multiple excuses provided. I don't think any excuses are reasonable when there were unlimited opportunities to fix the glass over the 3 month process. Overall I found the coordination very poor and the communication to be rather weak compared to my previous experiences. I'll have to think twice about using Best Collision again, which is very disappointing.
My Experience - 5.0/5.0 -
Chip & Nancy are THE BEST!
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
The communication could’ve been a lot better. I was told to expect a follow up call at a particular day and time - I did not receive it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
When I picked up my car I was unable to open my trunk and back driver side door. I also could not adjust the side mirror of the diver side so I could see out of it clearly. The service member I got my car from was able to get my trunk open but the other two issues he was not able to help with. I had to bring my car back to the body shop a couple days later. The person who checked my car out was able to fix my side mirror so I could adjust it, great! However, wasn’t able to fix the door and no one was available to fix it so I’ll have to go back another day. I had a vacation planned outside of the country so will need to go back when I return. As of today my car is not satisfactory fixed. These are very inconvenient for me. Too bad as the customer service was pretty good.
Customer Service - 3.5/5.0 -
The team seemed was fairly nice.