Best Collision Center

456reviews
100 Research Road,  Hingham,  MA  02043

In operation 69 years, 21 years at this location.

Its no secret we have been around for quite sometime. Best has been an automotive staple in the south shore community for over sixty years. We have locations in Hingham and Plymouth to help assist with your needs. Auto damage or collision repair is never fun. We are here to the rescue. With a full shop ready to assist, many of our technicians have over ten years of experience in this field. This means you will get your car in and out, correctly. We service Quincy, Hingham, Duxbury Plymouth and all surrounding areas. Yes, the name says its all. Have you ever been to Disney or experienced one of their parks? Not only is every employee smiling but the guests are too. Priding ourselves on the Best service, we have been comprehending the Disney culture since 1991. Every experience you have with the Best, you will notice a little magic. Here to serve you and all your automotive needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (456)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Telling me my car was all set and less than 3 seconds after starting the car, the check engine light was on and the engine sounded and felt like it was going to die, scratch on door and door hitting the frame.. did they even check their work? They fixed that, However my light grey seats are filthy. There's a stain on it, little or not, I'm a neat freak and take pride in my things. I'm really unhappy overall and really upset with the dirty interior 😕

Likely to Recommend

Repair Quality

Telling me it's finished, when the door hit the fender, scratch on the door and check engine light was on as soon as I started the car and it felt like the engine was going to stall out and die, and the interior filthy.. grease spot on the light grey drivers seat

Customer Service

They were informative when calling but I felt lied to

My Experience

Great people and great service. On time and on budget. No surprises.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very likely until the issues are resolved unfortunately.

Repair Quality

I am still expecting a call back from Mitch on completing the work properly. We found flaws in workmanship during the time of vehicle pickup. There were flaws in the paint job as well as the misaligned plastic piece on the bumper. Wouldn't consider the repairs complete until then.

Customer Service

Still expecting a phone call from Mitch. He made promises of a call back after he receives the part (2 to 3 days as promised, been waiting since Monday)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Would have been a 10 but the paint match was off just a hair. It was in a hard to notice place so all is well

Customer Service

Very professional and helpful through a difficult situation! Highly recommend this place. Mitchell was fantastic!

Likely to Recommend

I never used this place before.

Customer Service

I didn't receive anything but annoying phone calls. Let Chris know I need a ride next week too.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone at Best was great - dropping my vehicle off and picking up my rental was a smooth seamless process - they kept me updated the entire repair process and finished the work ahead of schedule

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will recommend Best to all family and friends and family Lee is the primary reason. She is an incredible employee and asset to your company. The repair work done was also exceptional

Repair Quality

Lee went above and beyond to get my car repaired in a timely manner. She was totally honest with me throughout and excelled in her customer service. I can’t recommend her and Best enough.

Customer Service

Again, Lee went above and beyond. She was so kind and transparent and provided the best customer service I have received to date. She knew my car had a tight deadline to be repaired before being shipped and she worked hard to make sure it was done well ahead of time

Likely to Recommend

They did good job

Repair Quality

Yes but still need to remove the tire light just waiting best chevrolet to reach out to infiniti desler

Customer Service

I still waiting for recovery team to reach out regarding reinburse my dedutable since the accident was other party fault. I am looking forward to hear back from your team Thank you

Likely to Recommend

Repair Quality

despite timing challenges on supplies, Mitch was accommodative and even got me a lyft ride home due to no rentals..

Customer Service

Mitch is calm and supportive at any time on phone or in person and with any challege

Likely to Recommend

I like Best ChevRolet I’m just not happy with this repair

Repair Quality

The car is not turning on smoothly, sometimes sounds like it’s not going to start and a horrible noise when I turn the wheel to the left, which is the side that was fixed.

Customer Service

Customer service was good, just not happy with the repair