Bestens Body Shop + Collision Center

5.0 (639reviews)

100%

(570) 282-7140

400 Gordon Ave, Carbondale, PA 18407

100%

400 Gordon Ave
Carbondale, PA 18407

Get Directions Website Email

About Bestens Body Shop + Collision Center

400 Gordon Ave
Carbondale, PA 18407

Get Directions Website Email

Bestens Autobody is a family owned auto repair business that has been serving the community since 1987. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 4:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Call

Website

Reviews (639)

Sort By:
Newest
Rating

566 Customers Rated

5 Stars

83.9% Complete

(536)
4 Stars

3.1% Complete

(20)
3 Stars

0.8% Complete

(5)
2 Stars

0.3% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.5% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with vehicles looking like new after repairs. The team is frequently described as professional, friendly, and courteous, going above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text and email updates throughout the repair process. Timeliness is another key positive, with many vehicles completed ahead of schedule. The rental car coordination and insurance handling process is noted as smooth and hassle-free. Quality workmanship consistently exceeds expectations, with repairs appearing flawless and professional.

Select to learn more

Service Quality
Timeliness
Communication

"... besten team was very professional and very clean and did an awesome job on my vehicle thank you so much" Read more

"Great job everything was done perfectly"

"Excellent work, been there a few times and always satisfied, very professional. Exceeds expectations"

"rebuild was perfect I cannot see any imperfections"

"I cannot even tell it was repaired!! 100% A+ job!"

"3 days early"

"It was actually done several days before I expected it to be."

"... expected completion date right from the start and it ended up being completed a day early." Read more

"My vehicle was ready 2 days sooner than the estimated time that was given. What a happy surprise.👍"

"It was completed faster than expected!"

"I love that I received updates via text message"

"The new texting app that you use to keep me informed was fantastic"

"Great communication about the process and timeline. Kept me informed every step of the way and answered ..." Read more

"Absolutely was kept updated every day or every other day via email during the repair process."

"... with, on time with repairs, always courteous and gives updates on the vehicles progress. Highly recommend" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... besten team was very professional and very clean and did an awesome job on my vehicle thank you so much" Read more

"Great job everything was done perfectly"

"Excellent work, been there a few times and always satisfied, very professional. Exceeds expectations"

"rebuild was perfect I cannot see any imperfections"

"I cannot even tell it was repaired!! 100% A+ job!"

"3 days early"

"It was actually done several days before I expected it to be."

"... expected completion date right from the start and it ended up being completed a day early." Read more

"My vehicle was ready 2 days sooner than the estimated time that was given. What a happy surprise.👍"

"It was completed faster than expected!"

"I love that I received updates via text message"

"The new texting app that you use to keep me informed was fantastic"

"Great communication about the process and timeline. Kept me informed every step of the way and answered ..." Read more

"Absolutely was kept updated every day or every other day via email during the repair process."

"... with, on time with repairs, always courteous and gives updates on the vehicles progress. Highly recommend" Read more

Dianne (Honda owner) reviewed 9/7/26

I appreciated your updates. I like to know what the status is so I can plan accordingly. And everyone I dealt with explained things to me very well.

Bonnie (Honda owner) reviewed 8/26/26

Great service,Happy to have my car back.

Lori (Subaru owner) reviewed 8/12/26

James (GMC owner) reviewed 8/8/26

Beautiful, quality work

Body repairs were completed sooner than expected

Priscilla (Ford owner) reviewed 7/23/26

Great service and communication. We won't go anywhere else.

Morgan (Subaru owner) reviewed 7/20/26

Heather (Kia owner) reviewed 7/19/26

Anne (Kia owner) reviewed 7/17/26

Extensive repairs were required for my car. The shop and staff exceeded expectations. They did great work and every staff member was easy to work with and very helpful. We would definitely refer our family or friends. This will be our first call should we need any more work done.

Danielle (Mini owner) reviewed 6/28/26

My mini looks great! Car was done a day early. Staff was wonderful.

Car look like brand new. Great customer service. Finished a day early. Excellent experience !

Joseph (Toyota owner) reviewed 6/26/26

Besten's is your only choice when it comes to body work. as I written before their work is unmatched.

Besten's only uses the best parts for your vehicle. They never take shortcuts.

When it comes to repairing your vehicle; nobody beats Besten's Auto Body. Their workmanship is unmatched. When you pickup your car after its' been repaired by them; it looks as if it was never damaged in the first place.

Mary Kay (Jaguar owner) reviewed 6/24/26

Highest quality results! Timely perfection along with the best customer service from start to finish. Thank you!

Diane (Buick owner) reviewed 6/18/26

Judy (Hyundai owner) reviewed 5/15/26

Billie (Chevrolet owner) reviewed 5/2/26

My car looks amazing and the entire Bestens team was fast, professional, and zero stress! :)

Jason (Toyota owner) reviewed 4/27/26

Great service impeccable work. Wouldn’t bring my car anywhere else

Jeanine (Jeep owner) reviewed 4/27/26

Thank you so much!!!

Thank you for the flawless work, progress updates along the way, and exceptional service from the first call to pick up. You all genuinely care about what you do and it shows!

Top notch customer service!

Lorrie (Cadillac owner) reviewed 4/21/26

My car looks wonderful You did a wonderful job So far so good Thank you very much

Ann (Ford owner) reviewed 4/10/26

Excellent work and communication

Charles (Kia owner) reviewed 4/9/26

Excellent work. Looks like new.

Joseph (BMW owner) reviewed 4/3/26

You guys always do good work. You have a good reputation. Thanks for everything.

Communication was excellent the friendly staff, the respected name and the phenomenal workmanship puts this company on the cutting edge of perfectness

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Bestens Body Shop + Collision Center

About Bestens Body Shop + Collision Center

Reviews (639)

566 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -