Better Collision - Moncks Corner
In operation 8 years, 5 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was great and the repairs looked wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work and costumer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service and customer care is EXCELLENT!! There was continuous communication between myself and the team and timelines. I am very grateful that we still have companies that service your need and includes the customer as well. AI will never match face to face customer care! Thank you Better Collision; well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They stayed in touch with me, updating me on my repairs. I really appreciate their hard work and dedication to making sure I was satisfied. Thank you
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
The Manager David was very nice when I picked up my vehicle, and even came in that Saturday so I could get it. The only problem I have, I've been trying to reach back out to him for two days about questions about my car fender and every time I call an excuse is made why he can't come to the phone. I noticed there's a gap still between the fender and the car. Likes like the same one was used and just painted . I also wanted to ask questions about the rental that was left there. Seems like they don't care much after Service. I was trying to avoid these comments, but was given excuse every time I called.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire experience was well above my expectations. The moment I arrived my everything was well organized and timely. The front office staff was very nice and the technician who wrote up my estimate was very good to work with and listened to my concerns and told me he would be able to fix my vehicle. I like the texts that kept me informed at every stage of my repair. Pick up was a breeze and there were no hiccups. My impression is that is a very well run collision shop. I just got my vehicle back and have not noticed anything out of the norm, but if I do the manager told me it’s u under warranty and they would address any issues if identified. So far so good!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went very smooth and good communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It was the headlights, while I understood that you were only authorized to repair the side of the vehicle that was damaged, I would’ve preferred if both headlights were replaced instead of just one. Reason being is that one looks darker than the other now.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Handled my vehicle repair quickly, with attention to the detail of my vehicle. I just wanted my Rav back like before the accident. Looks perfect, no issues.
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
Very good shop
Customer Service - 5.0/5.0 -
Efficient staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Hi, I have had the best experience that you can ever want for, You are the best Collison Company in the tricounty area. I will pass your company name on to the general public as the best! Thank You, Mrs.