Better Collision - Summerville

4.9 (168reviews)

99%

(854) 220-4300

149 Strathmore Rd,, Summerville, SC 29486

99%

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149 Strathmore Rd,
Summerville, SC 29486

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Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

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About Better Collision - Summerville

See Photos

149 Strathmore Rd,
Summerville, SC 29486

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (168)

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146 Customers Rated

5 Stars

84.5% Complete

(142)
4 Stars

1.2% Complete

(2)
3 Stars

0.6% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.6% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise Better Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication stands out as a top strength, with regular updates via text and calls keeping customers informed throughout the repair process. Timeliness is frequently highlighted, as vehicles were often completed ahead of schedule, sometimes saving customers money on rentals. Staff professionalism and friendliness are repeatedly commended, with customers appreciating the seamless coordination with insurance and rental car services. A few customers noted areas for improvement, including occasional missed repairs such as blind spot sensors and dings not being addressed as promised, and one customer experienced multiple delays in their vehicle ready date. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend Better Collision to friends and family.

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Service Quality
Timeliness
Communication

"From drop off to repair to pick-up and follow-up was OUTSTANDING"

"The repair was perfect!"

"... Rent-A-Car and filing the claim with my insurance. The workmanship on my car is beautiful. I think the back hatch works better now than it did ..." Read more

"My experience with Better Collision was great from start to finish. The employees were very professional and kept me ..." Read more

"... with it. Everything looks as good as new and so far, best work Ive seen done from a body shop in the Summerville area. They were also quick with getting it done even with ..." Read more

"Yes, my vehicle was actually ready a day before they had estimated it so that worked out pretty good and it cost me less ..." Read more

"... wouldnt have my car for at least a month. Not only did they get back to me in less than a week but it was hundreds of dollars cheaper!!!" Read more

"My vehicle was not ready when promised. The ready date was adjusted approximately three or four times. I didnt get my vehicle until about two weeks after ..." Read more

"My vehicle was actually done earlier than promised which was a pleasant surprise."

"Vehicle was originally scheduled for completion on Jan. 14 but was ready for pick-up on the Jan. 9."

"... finish. The employees were very professional and kept me informed regularly on the progress of the repairs." Read more

"lack of communication throughout the process, we were only contacted when it was time to pick up the vehicle; we had to call to get an update"

"Everyone was very professional and helpful. Communication was great."

"Everything was good. Happy with the work and the designated days of the week for the updates. Everything was smooth"

"The truck looks great. We were always kept updated on the process and the current status of the truck during it repairs."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication