Better Collision - Charleston
In operation 8 years, 3 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Maria was wonderful to work with throughout the repair process. She was always responsive, kept me informed, and took the time to clearly explain everything along the way. She was also genuinely pleasant, professional, and reassuring, which made the entire experience much less stressful. Her excellent communication and customer service truly stood out.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was helpful and considerate
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Maria are the best! 10 out of 10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Maria was great!
Customer Service - 5.0/5.0 -
Great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved how quickly Better Collision took care of my car after waiting a month for an appointment. Sixteen days, much quicker than the originally promised date 20 days out. The work is top-notch, and I’m assured that one scratch on the drivers door handle that was understandably overlooked will be taken care of soon.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ann was phenomenal! She was so kind and welcoming! I had a wonderful experience with all the employees!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They gave us 100% of their attention and treated us very well. I would recommend them to anyone who needs work done very satisfied.
Customer Service - 5.0/5.0 -
Completely satisfied 100% I would recommend them to anyone that needs work on their car
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Had to go back to get my front license plate attached. They still had it and were quick to put it back on my car. Very nice people at this location.
My Experience - 5.0/5.0 -
The communication and daily or bi-daily updates were great. We were always informed throughout the process of the repair and we greatly appreciated that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The crew was great. They kept me updated throughout the process.
Customer Service - 5.0/5.0 -
Great customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yes we are very satisfied. Very good work and customer service was excellent. Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chris was outstanding!! We were kept up to date constantly and work was perfectly done and finished much sooner than expected. Would recommend Better Collision Charleston to everyone! Thank you Chris and your team st the Bees Ferry location!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unbelievanble service and communication
Customer Service - 5.0/5.0 -
excellent service. Chris was awesome.