Better Collision - Charleston
In operation 8 years, 3 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great and door opens and closes well!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They handled and fixed my car with grace. Every step of the way, I was being updated on what they were working on with my car and if new information arised they would reach out to me. The fixed my car in a timely manner, were professional, communicative and they have great customer service.
My Experience - 5.0/5.0 -
They were very quick to get my car fixed and even got it done ahead of time!!
My Experience - 5.0/5.0 -
Excellent customer service, regular updates and fast, excellent results!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellency service. Very expedient and staff is friendly and accommodating.
Customer Service - 5.0/5.0 -
Staff keep you updated on timeline during repair of the vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Maria took great care of my daughter- she is very happy with the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for the great service! Brian F and Chris were fantastic to work with
Likely to Recommend - 2.5/5.0 -
Communication was a real problem
Repair Quality - 3.5/5.0 -
Repair looks good but car is now making a scraping sound when driven. It sounds like it is coming from the repair area. Will be in touch with shop as soon as it opens tomorrow.
Customer Service - 2.5/5.0 -
No communication for the first week. I finally called them and they reported emails were sent but never received by me. When questioned about that they reported “they have problems with email sometimes. “
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff is amazing in chris was wonderful
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have a good experience with the company and would definitely recommend them to others
Repair Quality - 5.0/5.0 -
I was completely satisfied with everything
Customer Service - 5.0/5.0 -
The staff was very engaging
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and helpful. I just had to drop my car off and they took care of everything else. My repair was also excellent.
Customer Service - 5.0/5.0 -
Very friendly and helpful. I just had to drop my car off and they took care of everything else. My repair was also excellent.