Better Collision - Mt Pleasant

4.9 (2,160reviews)

96%

(843) 830-4505

429 Broadway Street, Mount Pleasant, SC 29464

96%

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429 Broadway Street
Mount Pleasant, SC 29464

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About Better Collision - Mt Pleasant

See Photos

429 Broadway Street
Mount Pleasant, SC 29464

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 8 years, 7 years at this location.

Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (2,160)

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Newest
Rating

1,779 Customers Rated

5 Stars

67% Complete

(1447)
4 Stars

8% Complete

(172)
3 Stars

2.4% Complete

(52)
2 Stars

1.9% Complete

(40)
1 Star

0.6% Complete

(13)
< 1 Star

2.5% Complete

(55)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding communication, with many highlighting regular text and phone updates that kept them informed throughout the repair process. The quality of repairs is frequently described as excellent, with vehicles returned looking brand new and exceeding expectations. Timeliness is another strong point, with numerous customers noting their vehicles were completed on time or even ahead of schedule. The staff is widely commended for being professional, friendly, and courteous. A few customers noted areas for improvement directly from their experiences, including occasional delays without proactive communication, minor oversights in vehicle cleanliness upon return, and isolated concerns about repair completeness. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

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Service Quality
Communication

"... and made everything as stress-free as possible. The quality of the repair exceeded my expectations, and my vehicle looks great. I truly appreciate their ..." Read more

"The repair looks great and the customer service was even better."

"Better Collision did a great job of matching and blending to a paint that is 15 years old. I can usually tell where the old and the new paint ..." Read more

"Repairs were perfect. Paint looked really good. Everything blended the car was cleaned out. Service ..." Read more

"Refused to complete the job. Implied that I was lying about the broken tail light even after I showed proof ..." Read more

"I loved the updates on the car via text and phone calls. I have used another collision center in Charleston, ..." Read more

"... they were able to walk me through the process and keeping me informed along the way." Read more

"The automated texts did not match the status of the repairs."

"... them starting work, I didn't hear from anyone and it took my 4th call to get a hold of someone who could give me an update" Read more

Service Quality
Communication

Service Quality
Communication