Classic Collision Clements Ferry

4.9 (735reviews)

98%

(843) 377-8183

619 Marina Dr, Charleston, SC 29492

98%

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619 Marina Dr
Charleston, SC 29492

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About Classic Collision Clements Ferry

See Photos

619 Marina Dr
Charleston, SC 29492

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years, 9 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Charleston, SC, is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (735)

Sort By:
Newest
Rating

682 Customers Rated

5 Stars

79.5% Complete

(584)
4 Stars

7.3% Complete

(54)
3 Stars

2.2% Complete

(16)
2 Stars

0.8% Complete

(6)
1 Star

0.3% Complete

(2)
< 1 Star

2.7% Complete

(20)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, clear communication, and timely repairs. Many highlighted the front office team for being professional, friendly, and proactive in keeping them informed throughout the repair process via calls and text updates. Repairs were frequently completed ahead of schedule, and vehicles were often returned cleaner than when dropped off. Customers appreciated the seamless coordination with insurance companies and rental car services. A few customers noted concerns, including instances where vehicles were not fully ready at pickup, a damaged backup camera during repair, paint quality issues, and internal communication gaps between front office and repair staff - areas customers felt could be improved for a more complete experience.

Select to learn more

Service Quality
Timeliness
Communication

"Quality, customer service and integrity defines Classic Collision."

"... parking lot when I was told my car wasready for pickup! I would have rather waited 2 more days or longer to have my car COMPLETELY ready instead of the half-ass that ..." Read more

"Paint streaking, poor paint coverage with peelingchipping, paint lifting near light assembly, and bumper not ..." Read more

"... wonderful job. They kept me informed of their progress. The car looks great, and I could not be happier. They earned a rating score of 10!" Read more

"We were pleasantly surprised that the vehicle was completed ahead of schedule. Not only was it completed ahead of schedule, it was done correctly. ..." Read more

"My car was done earlier than the estimate. The repairs look great and my car was returned much cleaner than ..." Read more

"No date promised but vehicle really wasnt ready when they said it was."

"Vehicle was finished very early, way ahead of schedule!"

"My vehicle was completed earlier than expected."

"Excellent, they kept me posted on everything that was going on with the insurance company and repairs."

"Read previous comments!. Better communication within from the back staff repairs to the front office making the calls to customers ..." Read more

"... Fixing my car was as important to them as to me. Customer service e and communication were 110 out 100!" Read more

"Service Rep very knowledgeable and courteous. The informative text messages sent to keep me updated on status of repair kept me informed. Clean facility ..." Read more

"Excellent communication about status and working to get the car back to me with completed work"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Quality, customer service and integrity defines Classic Collision."

"... parking lot when I was told my car wasready for pickup! I would have rather waited 2 more days or longer to have my car COMPLETELY ready instead of the half-ass that ..." Read more

"Paint streaking, poor paint coverage with peelingchipping, paint lifting near light assembly, and bumper not ..." Read more

"... wonderful job. They kept me informed of their progress. The car looks great, and I could not be happier. They earned a rating score of 10!" Read more

"We were pleasantly surprised that the vehicle was completed ahead of schedule. Not only was it completed ahead of schedule, it was done correctly. ..." Read more

"My car was done earlier than the estimate. The repairs look great and my car was returned much cleaner than ..." Read more

"No date promised but vehicle really wasnt ready when they said it was."

"Vehicle was finished very early, way ahead of schedule!"

"My vehicle was completed earlier than expected."

"Excellent, they kept me posted on everything that was going on with the insurance company and repairs."

"Read previous comments!. Better communication within from the back staff repairs to the front office making the calls to customers ..." Read more

"... Fixing my car was as important to them as to me. Customer service e and communication were 110 out 100!" Read more

"Service Rep very knowledgeable and courteous. The informative text messages sent to keep me updated on status of repair kept me informed. Clean facility ..." Read more

"Excellent communication about status and working to get the car back to me with completed work"

Mary (Chevrolet owner) reviewed 9/21/26

Classic Collison and especially Miles were exceptional. Kept me informed during the entire process. Excellent work and customer service.

Karen (Subaru owner) reviewed 9/19/26

Very satisfied and extra thanks for cleaning the interior of my car.

Joe (Jeep owner) reviewed 9/18/26

Incredible turn-around time

Gary (Chrysler owner) reviewed 9/16/26

The whole repair team was fantastic but special kudos to Justine! She was very open, clear and communicated realistic options. Between phone and text she made sure I was up to speed on the status and timing.

one issue I'm working thru with Justine has to do with the in dash radio display, the repair seems to be done very well

Jeffrey (Jaguar owner) reviewed 9/16/26

Michael (Chevrolet owner) reviewed 9/10/26

Great service!

Great service and great work

Smooth process

Anonymous (Ford owner) reviewed 9/10/26

No issues. Nice staff. Easy to deal with.

Cynthia (Subaru owner) reviewed 9/8/26

Zoi (Toyota owner) reviewed 9/7/26

Dennis (Ford owner) reviewed 9/4/26

Lara (Ford owner) reviewed 9/3/26

All team members I interacted with were excellent, especially Michelle!

Margaret (Honda owner) reviewed 9/3/26

William (Lexus owner) reviewed 8/31/26

Amy (BMW owner) reviewed 8/31/26

John (Chevrolet owner) reviewed 8/31/26

Brittany (Jeep owner) reviewed 8/31/26

They did an excellent job on the repairs for my vehicle. The staff were amazing and very informative throughout the entire process. I’m truly impressed and thanks again.

Katherine (Lexus owner) reviewed 8/27/26

Great communication during repair time!!

Very courteous & communicative service reps at Classic Collision!

They were great!!

Dennis (Nissan owner) reviewed 8/27/26

The process was made easy.

Martin (Toyota owner) reviewed 8/24/26

Michelle was terrific !

Devante (Dodge owner) reviewed 8/21/26

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Classic Collision Clements Ferry

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision Clements Ferry

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (735)

682 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?