Fender Mender of West Ashley, Inc.

4.9 (4,332reviews)

98%

(843) 763-1311

2440 Savannah Hwy, Charleston, SC 29414

98%

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2440 Savannah Hwy
Charleston, SC 29414

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Schedule an appointment at Fender Mender of West Ashley, Inc.

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About Fender Mender of West Ashley, Inc.

See Photos

2440 Savannah Hwy
Charleston, SC 29414

Get Directions Website Email

Schedule an appointment at Fender Mender of West Ashley, Inc.

Book Appointment

Fender Mender of West Ashley Inc is a family owned and operated repair facility. We have been in the low country for over 30+ years with the same ownership throughout. Getting into an accident is very stressful. We strive to make the repair process as seamless as possible from handling your vehicle with the upmost care as soon as you step in the door. We will walk you through every step ensuring your car returns to pre accident condition in a timely manner. We also specialize and prioritize fleet vehicles and work with many companies in the area so they are not losing revenue having their vehicles sitting in a shop not being worked on. Come and see why Fender Mender's quality and lifetime warranty on all repairs rises above the rest.

Services

Insurance Company Assistance
Lifetime Warranty
On-Site Car Rental

Payment Types

American Express
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (4,332)

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Rating

3,646 Customers Rated

5 Stars

71.8% Complete

(3109)
4 Stars

7.1% Complete

(309)
3 Stars

1.8% Complete

(80)
2 Stars

0.9% Complete

(41)
1 Star

0.5% Complete

(22)
< 1 Star

2% Complete

(85)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The communication experience stands out strongly, with customers appreciating frequent text updates, often twice weekly, keeping them informed throughout the repair process. Staff professionalism, friendliness, and helpfulness are repeatedly highlighted as exceptional. Timeliness is largely commended, with numerous customers reporting vehicles completed ahead of schedule. A few customers noted delays due to parts availability, though they acknowledged this was outside the shop's control and appreciated being proactively informed. Some customers mentioned minor post-repair issues such as fitment concerns or small adjustments needed, but noted these were addressed promptly and professionally. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.

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Service Quality
Timeliness
Communication

"... made to our vehicle were completed satisfactorily. Everything looks great. All members of the team at Fender Mender were friendly, professional, and respectful. ..." Read more

"There were literally holes in my bumper replacement. Worst experience Ive ever had"

"Exceptional service!!! The team was extremely kind and informative. I love the bi-weekly text updates. The ..." Read more

"There are fish eyes in the finish. Wheels had a white residue."

"They went above and beyond! They did an outstanding job and finished before promised. They are the only shop ..." Read more

"... the car would be repaired by a particular date and it was ready before the date that they told me! My experience with Fender Mender was one that I would ..." Read more

"... process. Amazing and knowledgeable staff members and the final repairs were completed we early. Quality service at its best. Thank You." Read more

"I was satisfy with the work,but it took too long to get my car back"

"It was about 2 weeks later than promised"

"Got my vehicle back a week early, cleaner than the day I dropped it off inside and out!"

"The process was easy, seamless and straightforward. There was constant communication and I really appreciated all their efforts in getting my car back up and running!!!"

"Fender Mender has a great system in place for keeping customers informed throughout the process"

"They were very on top of the updates, no complaints whatsoever"

"... perfectly. The dent is gone completely. Really solid work. Professional, honest and direct communication. Thank you!" Read more

"Very communicative and I never had to question what was going on."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication