Classic Collision Summerville

4.9 (2,784reviews)
97%
1850 N Main Street,  Summerville,  SC  29486
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In operation 43 years, 9 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Summerville, SC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
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Email

Reviews (2,784)

Customers say
Overall Customer Satisfaction
Customers consistently praised Classic Collision for its outstanding communication, with many highlighting daily text and email updates that kept them informed throughout the repair process without needing to call in. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new or better than expected, including meticulous detailing and cleaning. Timeliness was another standout strength, as numerous customers noted their vehicles were completed ahead of schedule. The staff was widely recognized for professionalism, friendliness, and going above and beyond. A few customers noted areas for improvement, including occasional delays, minor quality issues such as paint imperfections or misaligned parts, and isolated concerns about interior cleanliness and unresolved damage, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"The quality far exceeded my expectations. My car arguably looks better than the day I bought ..." Read more
"They did an outstanding job with repairs and the paint matched perfectly."
"Very professional experience with exceptional communication."
"My car looks amazing. It looks like a brand new car."
"Did a great job in the bodywork. However, I have a few issues with the paint on the ..." Read more
"... knowledgeable staff . I received daily updates on my Jeep and the work was completed 2 days ahead of schedule. They went out of their way to detail my vehicle. ..." Read more
"It was ready days before the promise date"
"Done in 1 week vs the expected 2 12 + weeks. Could not be happier."
"Vehicle was completed 20 days ahead of initial scheduled date"
"It was ready over two weeks ready, and I couldnt be happier"
"... communication was unexpected and more than appreciated. Not a day went by that I wasnt informed of what stage my car was at. I have nothing but praises for this team!" Read more
"The communication I received from Classic Collision was top notch starting from booking my appointment all the way ..." Read more
"The communication was EXCELLENT! Received text messages updating me every step of the repair."

My Experience

I had an excellent experience with Classic Collision from beginning to end! Their customer service was truly outstanding. They kept me updated throughout the entire repair process, so I always knew what was happening with my vehicle and where it stood. The communication, professionalism, and attention to detail were exceptional. They did an awesome job repairing my vehicle, and when I got it back, I was extremely pleased with the quality of the work. You could tell they genuinely cared about doing the job right. Thank you to the entire Classic Collision team for making what could have been a stressful experience so much easier. I truly appreciate the excellent customer service and the amazing job you did on my vehicle. I would definitely recommend Classic Collision to anyone needing collision repair!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

After my experience, there’s no way I could recommend them to anyone.

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Communication on the status of the repair was outstanding. Staff was very friendly and informative. Quality of work was outstanding.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service

Likely to Recommend

Repair Quality

Great customer service and performance.

Customer Service

Great customer service and work performance

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

8. The service was efficient and friendly. The work was done well. It just took a bit too long.

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

The team at CC was a pleasure to work with and my car was a good as new upon the completion of their work.

My Experience

CC did a great job with our vehicle would highly recommend this company. Thank you David and the ret of the CC crew

My Experience

Easy to schedule an appointment Really kind people in the front desk Good attention in general and good explanation about the process Follow up with rental car company Have documentation in different languages “Spanish” Proper timeframe for repairs Active communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional.

Likely to Recommend

Very good job

Repair Quality

Very professional.

Customer Service

Very good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did what they said they were going to do, they were extremely timely and came in under the original quote.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you. Great job as always

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