Big Valley Ford

4.9 (462reviews)
97%
3282 Auto Center Cir,  Stockton,  CA  95212

In operation 44 years.

Big Valley Ford-Lincoln is a family owned business that has been serving the community since 1982. Our goal is to provide our customers with a personable and effortless experience. We provide our customers with a high level of customer communication and service throughout the repair process, including text, email or telephone. We are a I-CAR Gold Certified Collision Center.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (462)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I hope I never get in another accident but if I do...... I know where I'm sending my car for sure

Repair Quality

They did a GREAT JOB! My baby was smashed up pretty good. Got T-boned something fierce, part of her bumper was stuck in my car. The wheel was all jacked up. I cried. But they brought her ALL THE WAY BACK. My baby is all shiny like nothing ever happened. I am so grateful to the team that worked on her. Thank you! Thank you! Thank you! Well done!

Customer Service

My contact person was the sweetest. She always gave me accurate info and was always available. If she wasn't she returned my calls and if she missed me she would text, how awesome is that.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very good service and communication

Likely to Recommend

I do recommend to anyone

Repair Quality

Customer Service

Everything was great and perfect all parts were new and customer service was good

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

One of my lights that was supposed to be replaced was not.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Thank you so much

Likely to Recommend

Repair Quality

Thank you so much for your service

Customer Service

Returned Clean

My Experience

Stacee was very friendly, always updated me with the latest status of my car, informed me of any delays or extensions on the estimated completion date. Definitely will receive a HIGH recommendation from me to others!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was very pleased with big valley they went out of there way to help me and there work was very nice I couldn’t be happier

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My seat covers where ripped, and the back seat latch is damaged

Likely to Recommend

Repair Quality

Mike’s on point! Highly recommended

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

no comment

Repair Quality

Customer Service

Friendly

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Al 💯💯💯💯💯💯

Repair Quality

Customer Service

Very happy I don’t knew wha I was doing at Caballino’s having FORD they did an excellent job Michael Ost is a very nice person who took good care of my care I recommend Big valley FORD 💯💯💯💯

Likely to Recommend

Repair Quality

Customer Service

Stacee was really great and kept me informed through the whole process. The mechanics did a really great job fixing my car and sanitized the interior of my car. They were amazing!!