Caliber - Stockton

4.9 (5,180reviews)
97%
3210 N Wilson Way,  Stockton,  CA  95205

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,180)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, exceeding expectations, and leaving vehicles looking brand new. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was also highly regarded, as many vehicles were completed ahead of schedule. Staff were widely described as friendly, professional, and attentive. A few customers noted areas for improvement, including instances where vehicles were not ready on time without proactive notification, some quality concerns requiring return visits, and occasional lapses in professionalism at the front desk - all reflecting direct customer feedback.
Select to learn more
"My vehicle has visible scratches and swirls from improper cleaning supplies after they decided to wash it and ..." Read more
"... to get it back. When I got my car back there was paint chipping and my front fender was not aligned I reached out and was told to bring it back and they ..." Read more
"Great service from start to finish! The staff made me feel comfortable and welcome throughout the process. ..." Read more
"... repaired my vehicle was very attentive and professional. Repaired my car before the scheduled date . I would recommend Caliber to others ." Read more
"... every happy with my results They do great work and they are fast and reliable highly recommend coming to them great customer service" Read more
"Super friendly super helpful most of all made it their effort to finish on time and did !"
"Finished work earlier than anticipated, kept good communication throughout repairs, was very clear ..." Read more
"My vehicle was not completed when promised. I called at the end of the day on the due date and that was when ..." Read more
"The customer service was absolutely immaculate.The communication was stellar.If every business operated like this, we would have no problems. My car's as beautiful ..." Read more
"Kevin was a great communicator! He kept me informed throughout the process."
"... satisfied with the work they have done! They did an excellent job with communicating and keeping me updated." Read more
"Caliber Collision was extremely detail oriented and provided excellent communication regarding each step of my repair. They were incredibly responsive and provided ..." Read more
"I was not informed in a timely manner. The only time when I was informed was when I was the one to call ..." Read more

Likely to Recommend

Repair Quality

Kevin and Marlen were both very helpful throughout the entire process, and Caliber Collision exceeded my expectations. They repaired the body damage on my 2020 Chevy Silverado and even straightened out my tailgate, which had been damaged at work. Everything turned out great, and I was very satisfied with the service. I would definitely return to Caliber Collision if I ever needed repairs again.

Customer Service

Kevin and Marlen were both very helpful throughout the entire process, and Caliber Collision exceeded my expectations. They repaired the body damage on my 2020 Chevy Silverado and even straightened out my tailgate, which had been damaged at work. Everything turned out great, and I was very satisfied with the service. I would definitely return to Caliber Collision if I ever needed repairs again.

Returned Clean

Likely to Recommend

Repair Quality

I had a great experience with Caliber Collision, especially working with Kevin. He was very helpful, professional, and kept me informed throughout the repair process. The entire shop was great, and my truck looks brand new! I really appreciate the excellent customer service and the quality of the work. Thank you, Kevin and the Caliber Collision team!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff were very responsive and answered all my questions with patience. They kept my car clean which is very much appreciated.

My Experience

Kevin is great and passionate about what he does. He’s professional and helpful. He facilitated everything really.

Likely to Recommend

Repair Quality

Kevin was great. Straight forward very professional and very helpfull and handle everything easily.

Customer Service

Kevin was great with customer service makes customers feel welcomed and listened too.

My Experience

Great job and customer service!

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Great customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service and people! Everybody was friendly and willing to help. Definitely will recommend them to others. Thank you Krista!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Im very satisfied with the great work calibar family did with my car great customer service and support keep up the good work

My Experience

Likely to Recommend

Repair Quality

Great, friendly service.

Customer Service

My Experience

Clean work and Kevin made sure I was happy with the work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mike and the staff are courteous and accommodating. They provided me with regular updates on the progress of the repair. Mike also ensured that any questions I had were promptly addressed.

Likely to Recommend

Repair Quality

Great customer service. Vehicle looks like it did prior to the damage.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was really nice. Communication was great and all the updates they provided me made things easier for me.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Krista was so nice. She makes you feel like family. She was always letting you know the update of the work on the car. She makes a person feel important. The best. Everyone else was nice as well.

Likely to Recommend

Repair Quality

I couldn't be more satisfied

Customer Service

My Experience

Finished work earlier than anticipated, kept good communication throughout repairs, was very clear on repairs needed and cost.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean