Caliber - Manteca

4.9 (4,580reviews)
100%
17890 Ideal Parkway,  Manteca,  CA  95336
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In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (4,580)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail. Many highlighted that repairs were completed on time or even ahead of schedule, with vehicles returned in like-new condition. Communication was a standout strength, with customers appreciating daily text updates and proactive outreach throughout the repair process. The seamless coordination with insurance companies and rental car services was also frequently commended. A few customers noted minor concerns such as delays in part availability, incomplete post-repair walkthroughs, and occasional calibration issues, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... service was the best I have seen in my recent memory. Professional, knowledgeable, experienced, and happy to help are the words I would use to describe all employees ..." Read more
"The best service I have ever had. The employees are exceptional, the repair was perfect. My truck was detailed beyond ..." Read more
"... hesitate to come back. That says everything about the quality of their customer service." Read more
"The customer service was outstanding.! The repairs to my vehicle were completed in a timely manner and of high caliber."
"Excellent customer service and repair work. The staff kept me informed and were on time with repairs"
"Got my car finished two days early and kept me updated everyday on the progress. Staff was friendly and answered ..." Read more
"... looks fantastic. I can't tell where the damage was! The truck was done days before the estimated time. This worked out very well." Read more
"I turned my car in on Monday and was told it would be ready by Friday and they kept it for two weeks."
"Although no time schedule was given to me until a photo call two hours before it was ready."
"... excellent service I got at Caliber Collision in Manteca. I never thought I would have my vehicle back within a week of filing my insurance claim. In addition to the ..." Read more
"Service was superior. Excellent communication. I also appreciate the ease and convenience of the ..." Read more
"... start to finish, the service was excellent. Their communication was clear and consistent, so I always knew what was going on with my car. The turnaround time was exactly what ..." Read more
"They were good and did communicate what was happening. I was upset that I was not told that my car was having ..." Read more
"I got regular updates for the first 2 weeks, however, the 3rd week extra week i did not receive any updates. I had to ..." Read more
"... cat and my service. You all go above and beyond and the communication is so great through the entire process I trust you all any day for my car needs. Thank you ..." Read more

My Experience

This was a wonderful experience! Caliber did an outstanding job on the repairs of my car. Cassandra was awesome! She was very nice and professional. She even stayed a little late so I could pick up my car after work. I would absolutely use them again and recommend them to everyone.

My Experience

Everyone at Caliber were friendly and professional. My car was fixed quickly and I received updates in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Caliber was great. They were professional, timely and friendly.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Super professional service Right on time Communication always there Friendly people Am really impressed 100% recommended

My Experience

My Experience

They were fast and kept you in the loop of what was going on all the time

Likely to Recommend

Repair Quality

Carissa Lopez was excellent with keeping us informed and we are happy with the results of the repair

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I would’ve liked my car detailed from all the dust overall everything else looks good

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great communication and updates.

Likely to Recommend

Repair Quality

Customer Service

Great communication

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend the shop as the quality of the work is excellent. I do not normally do surveys, because that could turn into a full-time job… Everybody wants one. I only did this to get rid of the constant harassment a reminder messages. Maybe offering at one time is enough.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Did a great job quick turnaround and very informative very pleased thank you.

My Experience

The service provided was excellent. The repair was completed both professionally and efficiently. The staff, particularly Carissa, was friendly, honest, and helpful. My husband and I are very satisfied with the quality of the work. I highly recommend your services and thank you.

Likely to Recommend

They do awesome work!

Repair Quality

Excellent work and customer service.

Customer Service

Very professional and reliable.

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
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My Experience

Fueron muy profesionales, me explicaron el procedimiento para arreglar mi van.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Number one collision repairing company in America

Likely to Recommend

awesome

Repair Quality

best collision repair company

Customer Service

perfect

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would rate it an 8 because the service was fast and the overall experience was good. Carissa was very helpful, friendly, and professional, and she made the process easy and stress-free. I would recommend them to others!

Repair Quality

I would rate the repair quality an 8 out of 10. Overall, I’m satisfied with the repairs, and everything looks good.

Customer Service

Carissa was very helpful, friendly, and professional. The service was fast, and she made the whole process easy and stress-free. I was very satisfied with the customer service I received!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for great service from start to finish

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very good job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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