Caliber - Tracy - South

4.9 (583reviews)
98%
405 Gandy Dancer Dr,  Tracy,  CA  95377

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (583)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, friendliness, and attentiveness throughout the repair process. Regular text and phone updates were frequently highlighted as a key strength, keeping customers informed every step of the way. Repairs were often completed ahead of schedule, which customers greatly appreciated. A few customers noted minor concerns such as paint color matching, post-repair mechanical issues, and communication gaps toward the end of the repair process, as mentioned directly in their feedback. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to friends and family.
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"... friendly, and did a great job restoring my car. The repair quality exceeded my expectations, and I appreciated how smooth and organized everything ..." Read more
"... the repair costs down and help save my truck. The truck came back looking perfect and driving perfectly. I truly appreciate all the hard work, communication, ..." Read more
"The repair was done much sooner than I expected and it exceeded my expectations. I am absolutely satisfied and truly ..." Read more
"... Collision. They took great care of me and my car. The work was done well and they had the care done a week ahead of time and kept me updated the whole way. Well done ..." Read more
"tech dropped off car with electrical issue and even effecting power steering. should have been noticed and repaired"
"Very satisfied work got done quicker then expected and it looked good"
"It was a great service and repair was done well ahead of estimated time Great works!"
"Our vehicle was ready before the estimated due date"
"Repairs took longer than expected"
"Everything was great, communication, hospitality, convenience, staff was friendly and accommodating. Best service at repair shop ever."
"... well at initial stages of repair but after that the communication was not great and few of their team members did not had information regarding repair. And they ..." Read more
"My whole experience was smooth. Communication was prompt and the repair had my car looking better than ever. Quality all the way."
"... were completed even faster than estimated, and I appreciated the regular status updates throughout the process. The facility is spotless, and the staff is warm ..." Read more

Likely to Recommend

Its very costlier to get the car repaired even with insurance.

Repair Quality

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Repair Quality

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My Experience

The job is well done ON TIME!

Likely to Recommend

Repair Quality

Nice job done on time

Customer Service

Very nice and professional

My Experience

We had a great experience with caliber collision. The employees were very nice, friendly people. Very helpful all the way through. Thank you very much to all!!

Likely to Recommend

Repair Quality

Like their communication and everything they did

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Jose kept me informed on what was happening with my car and the estimated date I would get my car back. They did an excellent job on the repairs. I’m very pleased.

Likely to Recommend

Repair Quality

Great job on repairing my car

Customer Service

My Experience

My car looks perfect, like brand new! Ethan did an amazing job!

Likely to Recommend

10 stars, awesome job!

Repair Quality

The car’s bumper and hatch look brand new!

Customer Service

Ethan did a fantastic job keeping me updated about the repairs

My Experience

Thank you so much for you great customer service and the exceptional work on our vehicle. We are truly thankful for the quick turnaround and for everything your team did to get us back on the road again. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service all around! My repairs were completed even faster than estimated, and I appreciated the regular status updates throughout the process. The facility is spotless, and the staff is warm and professional. Highly recommend!"

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Repair Quality

Customer Service

My Experience

They had a hard time finding parts that were available but Jose came through!

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Repair Quality

They did nice job..I’m satisfied

Customer Service

Returned Clean

My Experience

I am very satisfied with the quality of work that caliber did on my Lexus. Alejandra was very helpful with the arrangement with the insurance and Jose was very thorough with the repair process and they finished the repairs ahead of schedule so I was happy to get my car back sooner than expected. I recommend caliber to anyone that is in need of auto body repair. (Great job)!!

Likely to Recommend

Repair Quality

Caliber did a great job on the repairs on my Lexus truck. Also the customer service was excellent and I would recommend it to anyone who is in need of auto body repairs.

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Repair Quality

The experience at Caliber Collision from start to finish was excellent. All the staff of the shop including the shop manager Thomas and sales representative Jose and of course the office Manager. Jose was very helpful and responsive.

Customer Service

My Experience

Great service. I was informed of every step. I never had an issue contacting them. Jose Cruz made the process very smooth. Absolute great customer service. The results on my car was amazing. The work speaks for itself! Very thankful I took my car here.

Likely to Recommend

Definitely will recommend. Especially have Jose recommended he was very helpful.

Repair Quality

Customer Service

Jose was very helpful and made the process smooth. So thankful for his help!

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ethan was great. Kept me informed every step of the repair.

Likely to Recommend

Repair Quality

Ethan was great!

Customer Service

Everyone was super helpful.

My Experience

Caliber collision is one of the best companies I’ve ever dealt with. They’re very friendly & respectful. They explained how the whole process worked then kept me updated throughout. I highly recommend them, will definitely use them again.