Certified Collision Center Tracy

4.9 (841reviews)

98%

(209) 836-4893

4171 Industrial Way, Tracy, CA 95304

98%

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4171 Industrial Way
Tracy, CA 95304

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About Certified Collision Center Tracy

See Photos

4171 Industrial Way
Tracy, CA 95304

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 15 years.

Certified Collision Center is in the business of providing superior customer service and quality collision repair that lasts a lifetime. We use state-of-the-art equipment as well as the best refinishing products money can buy. Our office staff is highly trained and certified to provide the best customer service and most comprehensive repair estimates possible. We are so confident in our repair process, we provide a Lifetime Warranty on Workmanship. At Certified Collision Center - "We take your repair Personally"

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:30 am - 5:00 pm
Tue	8:30 am - 5:00 pm
Wed	8:30 am - 5:00 pm
Thu	8:30 am - 5:00 pm
Fri	8:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (841)

Sort By:
Newest
Rating

681 Customers Rated

5 Stars

59.2% Complete

(498)
4 Stars

8.9% Complete

(75)
3 Stars

3.3% Complete

(28)
2 Stars

1.9% Complete

(16)
1 Star

1.5% Complete

(13)
< 1 Star

6.1% Complete

(51)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional customer service, with staff being described as professional, friendly, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look like new or better than before. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. Timeliness is generally good, though some customers experienced delays due to parts availability, which were well-communicated. The shop demonstrates transparency, honesty, and attention to detail, creating a stress-free experience that earns strong recommendations from satisfied customers.

Select to learn more

Service Quality
Communication

"... kind, and kept me informed every step of the way. My car looks amazing—like nothing ever happened. The process was smooth and stress-free, and I truly ..." Read more

"I loved the service I received from Certified Collision. The entire experience was phenomenal. ..." Read more

"Excellent work they do great work. The car looks brand new. Theyre very kind. Theyre very polite and ..." Read more

"This is hands down the best auto body shop. Clear communication, transparency and best customer ..." Read more

"They did an amazing job!!!! They finished quickly and kept me informed! Definitely recommend them for ..." Read more

"... phenomenal. Great customer service all the way around. They keep you informed every step of the way. Professional experience" Read more

"100% great deal of communication was very much appreciated. Even when I called in to check status ..." Read more

"They kept me updated every step of the way!"

"Appreciate that theybtext me with up dates."

"Really a great professional service, and great communication."

Service Quality
Communication

Service Quality
Communication

"... kind, and kept me informed every step of the way. My car looks amazing—like nothing ever happened. The process was smooth and stress-free, and I truly ..." Read more

"I loved the service I received from Certified Collision. The entire experience was phenomenal. ..." Read more

"Excellent work they do great work. The car looks brand new. Theyre very kind. Theyre very polite and ..." Read more

"This is hands down the best auto body shop. Clear communication, transparency and best customer ..." Read more

"They did an amazing job!!!! They finished quickly and kept me informed! Definitely recommend them for ..." Read more

"... phenomenal. Great customer service all the way around. They keep you informed every step of the way. Professional experience" Read more

"100% great deal of communication was very much appreciated. Even when I called in to check status ..." Read more

"They kept me updated every step of the way!"

"Appreciate that theybtext me with up dates."

"Really a great professional service, and great communication."

John (Kia owner) reviewed 7/31/26

Macario (Subaru owner) reviewed 7/14/26

the work done on my vehicle was fine but the time it took to get it done was too long.

Donald (Ford owner) reviewed 7/10/26

Jasmine (Honda owner) reviewed 7/9/26

Cecelia (Mercedes-Benz owner) reviewed 7/3/26

The work was very good

Cristian (Hyundai owner) reviewed 6/25/26

Jermesha (Honda owner) reviewed 6/22/26

Felicita (Lexus owner) reviewed 6/18/26

Michael (Toyota owner) reviewed 5/23/26

Karen (Lexus owner) reviewed 5/21/26

Daniel (Hyundai owner) reviewed 5/21/26

Christina (GMC owner) reviewed 5/20/26

Nancy (Lexus owner) reviewed 5/20/26

Mireya (Mazda owner) reviewed 5/20/26

Rose (Toyota owner) reviewed 5/18/26

Candice (Toyota owner) reviewed 5/13/26

Very much so

Everyone was wonderful, the young man that trekked me in. It was very nice and help me with everything that needed to get done.And expedited it quite quickly. The young woman there was also very helpful and professional.Thank you to both of them for making this hard time.Easier

Oops, mix them up. Everything was done great on my car. Everything looked great. Everything was still in there that I left. You have very honest employees. I will be recommending this place. Too others

Kelly (Chevrolet owner) reviewed 5/7/26

They did great work. I would be car back here again.

They called and always explained things even when there was a delay in parts they called to update

Gurpreet (Honda owner) reviewed 4/30/26

Very nice

Armando (Toyota owner) reviewed 4/23/26

Cynthia (Ford owner) reviewed 4/23/26

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Certified Collision Center Tracy

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Certified Collision Center Tracy

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (841)

681 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?