Big Valley Ford
In operation 44 years.
Big Valley Ford-Lincoln is a family owned business that has been serving the community since 1982. Our goal is to provide our customers with a personable and effortless experience. We provide our customers with a high level of customer communication and service throughout the repair process, including text, email or telephone. We are a I-CAR Gold Certified Collision Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Every time I work with Big Valley they get it done. They deliver on each and every promise they make. They are courteous, kind and have great respect for their clientele. Mercedes is a complete jewel. She goes above and beyond to ensure customer satisfaction. A great group of folks all the way around...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job got it back before the day they said
Likely to Recommend - 5.0/5.0 -
The collision repair representative was more than helpful and very personable
Repair Quality - 5.0/5.0 -
The work done corrected collision damage caused by accident
Customer Service - 5.0/5.0 -
The auto body people completed the repairs as if nothing had happened to the Escape
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Great body work. New paint color was a little off on the blending to the old (expected due to fading over time). Used tail light didn't match the other side. Greasy footprint on the floor of the cargo area.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Car looks great, has a funny fan sound. The guy said it should be fine because everything appeared to be running. I’m not happy with it. They also spilled something all over the driver side floor mat. The guy sprayed something on it and it looked ok while it was still wet. Once it dried, you could see that it wasn’t clean. Again not happy. My console has been gone thru and turned upside down, again, not happy. There are a lot of places I could have taken my car and it would have cost a lot less. Over $10,000 in repairs and now I have to pay to have my car cleaned? That’s unacceptable in my book.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service