Big Valley Ford
In operation 44 years.
Big Valley Ford-Lincoln is a family owned business that has been serving the community since 1982. Our goal is to provide our customers with a personable and effortless experience. We provide our customers with a high level of customer communication and service throughout the repair process, including text, email or telephone. We are a I-CAR Gold Certified Collision Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dennis did a great job with my claim.
Customer Service - 5.0/5.0 -
Repairs where done too my satisfaction.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Collision Center has fantastic customer service and quality repair services
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 1.5/5.0 -
The work needed was not a dressed.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with the repair work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
best in town
Customer Service - 5.0/5.0 -
best in town
Returned Clean
Likely to Recommend - 0.5/5.0 -
I’m done with the fords quality of service.
Repair Quality - 0.5/5.0 -
Waited 4 months to fix my car. Car is still messed up.
Customer Service - 0.5/5.0 -
Only one person (Christine) went out of her way to help me. She’s a 10. Others just brushed me off
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done on my vehicle was excellent. Dennis was very knowledgeable and kept us informed of progress. I am a repeat customer and would go there again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing servicr
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciated Dennis's follow up calls.
Returned Clean
Likely to Recommend - 2.5/5.0 -
The quality did not fit the name.
Repair Quality - 3.5/5.0 -
The quality of the repair was fine. The state they left my van in is absolutely ridiculous. I had a thick layer of dust throughout the entire van. I can provide pictures on how they left it. My black seats are now a grayish white color due to the dust.
Customer Service - 2.5/5.0 -
Average.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
When I originally called I was told I would receive a call to bring my car in but never got a call. I called and was told they forgot. Then I called practically each week to get an update. And the complete date continued to get pushed back.