Big Valley Ford
In operation 44 years.
Big Valley Ford-Lincoln is a family owned business that has been serving the community since 1982. Our goal is to provide our customers with a personable and effortless experience. We provide our customers with a high level of customer communication and service throughout the repair process, including text, email or telephone. We are a I-CAR Gold Certified Collision Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
My trucks coolant is below low levels, the power steering fluid resivor is not mounted and just sitting in its spot nor is it filled to proper levels. My truck has no power and loses speed out of now where.
Customer Service - 3.0/5.0 -
Huge lack of communication and concern.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer rep explained everything clearly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It looks like new!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Highly recommended
Customer Service - 4.5/5.0 -
Highly recommended
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0 -
Fixed my car beautifully.
Likely to Recommend - 2.5/5.0 -
All I can say is Big Valley Ford is better than Collision Center of Lodi
Repair Quality - 4.5/5.0 -
Once done the repair looks good
Customer Service - 2.5/5.0 -
They called to say my car was done. I had to take a cab from Lodi to Stockton because they have no shuttle. I arrive and my car had a flat tire. Having said that they were $800 less than Collision Center of Lodi who told me there were electronic components attached to my bumper. Obviously Collision Center of Lodi didn’t know what they were doing because my car has no electronics on the front bumper
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service from the body shop staff is wonderful. Friendly, courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, thank you! :)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
I have taken multiple cars to FORD in the past. I was a little disappointed with the timeline. Not only did the repair take a very long time but after speaking with them they advised it would be done within the week. It was not done within the weeek and actually went another week.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I dropped the vehicle and they took same pictures and said that they will look at the damages, when the job was completed, a door was not aligned with the body, bumper was missing plastic clips on bottom and splash guards also, once the job was completed they wash the vehicle and found out that they missed to fix the right side of the vehicle because when I took it it was full of mud I took it just like it was when the accident happened also the paint don't match any more one side looks new and the other fade from the sun car is back in the shop I will see what happens next.
Customer Service - 4.5/5.0 -
everyone seems nice