Big Valley Ford
In operation 44 years.
Big Valley Ford-Lincoln is a family owned business that has been serving the community since 1982. Our goal is to provide our customers with a personable and effortless experience. We provide our customers with a high level of customer communication and service throughout the repair process, including text, email or telephone. We are a I-CAR Gold Certified Collision Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had the pleasure of working with Michael recently, he did a great job and was very good at what he does, he made sure everything was taken care of in a timely manner and very professional
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I am happy with the service and the repair
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was polite and friendly
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike Ost and the group are always great and have easy fast service with no difficulty
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy
Customer Service - 5.0/5.0 -
Mike was very professional and knowledgeable,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really pleased with how the repairs turned out. Thanks.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I brought my car to Ford because my mother raved about Mercedes customer servicice and she was happy with the bodywork. The staff works really hard. Unfortunately I witnessed the manager, Kevin, treat them poorly twice. So sad
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Hello, I wanted to share my wonderful experience with the service that I received while my car was being repaired. I received prompt calls from beginning to end. I was kept with updated status of repairs. My car was repaired in the time it was promised. They even took care of returning the rental for me. I received exceptional customer service from Mike. He was very professional and a pleasure to speak to. The lobby was clean, had plenty of seating space and they followed with the masking mandate which gave me peace of mind. Thank you Ford for having exceptional staff and making your customers a priority.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied with customer service. Updated me with any changes needed. Fast and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and courteous service.