Bill Kay's Collision Center
bill kay has been in business since 1969 with 7 locations in the Chicago land area
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wayne was so professional and performed an excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wayne did an awesome job! Thank you!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the very beginning phone call to start the work to the text message updates to the payment with the cashier - all was amazing and a pleasure to work with throughout the entire process. Thank you for everything - I will be recommending this location to friends and family.
Likely to Recommend - 5.0/5.0 -
I’ll definitely be recommending the shop to a family member or friend.I love it there.
Repair Quality - 5.0/5.0 -
I rated my overall satisfaction with the quality of the repair a 10 because my car looks so much better than what it looked like before. Everything was well put back together, it’s almost like I got a brand new car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice work! But actually I do have one question : As part of the damage from the accident, I I lost the Buick insignia on the courtesy light that shines down on the ground from my rear bumper. Is there a way to get it back?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
As previously stated, I am very satisfied and would recommend your shop to others.
Repair Quality - 5.0/5.0 -
I am very pleased with the work that was done on my car. It looks like brand new, like the damage never happened! The total experience was easy and I was informed about the progress the whole time. Thank you for all you did for me and my car!
Customer Service - 5.0/5.0 -
Great team, great service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Getting my car in and delivery date were delayed. When I picked up my car, the passenger front tire was low. I had a warning a few minutes after I left the lot. I retuned to have the tire checked. I was told the tire was fine. The service department added air to the tire. Tire continued to become low. It turns out there was a nail in it. Very disappointed the service department staff said there was nothing wrong with the tire.
Customer Service - 2.5/5.0 -
I felt the staff was dismissive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was wonderful.
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I wish could've been completed closer to my 1st visit (9-7 diagnosis - 11-26 repair complete), then wish the repair didn't span holiday weekend
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bill Kay collision was great to work with. Thank you Wayne!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Did a great job on the repairs just the time lap was the major issue.
Repair Quality - 3.0/5.0 -
I thought the did a great job fixing the car but the time it took to get it in and finally completed was extremely long.
Customer Service - 3.0/5.0 -
I thought the did a great job fixing the car but the time it took to get it in and finally completed was extremely long.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
You guys do great work. I couldn't be any happier with the work you did.
Customer Service - 5.0/5.0 -
Very prompt and friendly