Bill Kay's Collision Center
bill kay has been in business since 1969 with 7 locations in the Chicago land area
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and where extremely helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very nice and Wayne followed up with me during the process he was very nice as well. Over all the staff at BillKay are very professional. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great, responsive, updates daily on status, easy to get a hold of a person to speak to, quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wayne was great to work with and I enjoyed my experience.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks brand new again!! Thanks Bill Kay Collision. Was happy to have it back the next day!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for such great service and amazing job
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team, beginning with Manager Wayne Julian, was top notch from start to finish. They made the experience seamless from estimate to completion. Texts detailing progress were appreciated from them and State Farm. The 2016 Encore looks terrific. Everyone at Bill Kay, GMC was professional, skilled and very helpful. Thank You!
Likely to Recommend - 5.0/5.0 -
No hesitation
Repair Quality - 5.0/5.0 -
However, there appears to be a raised glob of paint dropped on my hood. It may need to be sanded or at least looked at. Thank you.
Customer Service - 5.0/5.0 -
Everyone was terrific. Wayne Julian did a quick and fair estimate. He kept me posted on progress, following up with texts. It was great. Guys in the service department were attentive and helpful. Reception and Bill Pay were very efficient. All in all-terrific experience. Painless as a customer.,
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service provided.
Customer Service - 5.0/5.0 -
Very pleased.
Returned Clean
My Experience - 5.0/5.0 -
Wayne was wonderful throughout this entire process. Thorough, detailed, explained everything and got the job done quickly. I am incredibly impressed with the body shop repairs and I LOVE the new black logos! Thank you Wayne for making this such a seamless, easy, awesome process!
My Experience - 5.0/5.0 -
I was happy about the repair but found that all my glovebox contents were on the passenger seat and the ground when the car was given back. Thought to let you guys know
My Experience - 5.0/5.0 -
Wayne was very professional. Communication was excellent. Car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'm not a GMC fan anymore but I will recommend my friends and family to consider using this place for all services.
Repair Quality - 5.0/5.0 -
Process was hassle free. I pulled up and the Manager took care of me. Looked at my SUV and gave me a direct honest solution. Even worked with my insurance company to get the work started. All I had to do was drop it off.
Customer Service - 5.0/5.0 -
Customer service was great from the time I arrived to the time I left. They took care of everything.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing!! Thank you for your professionalism, communication and skill!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did very good work on my car
Customer Service - 5.0/5.0 -
Excellant