Bill Kay's Collision Center

4.5 (459reviews)
93%
2300 Ogden Avenue,  Downers Grove,  IL  60515
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Shop AssistantSparkles

bill kay has been in business since 1969 with 7 locations in the Chicago land area

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (459)

My Experience

Wayne is exceptional..awesome customer service!

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Returned Clean

My Experience

Very pleased with the Bill Kay experience. Courteous, professional, very fast turnaround, and car drives/ looks like new - they even did a thorough clean of the interior. The estimate was that it would be done Friday, but Wayne finished it by Wednesday. Highly recommend.

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My Experience

Wayne was fantastic and took a stressful situation and put me at ease. Continuously updating me on the progress of my vehicle and even washed and vacuumed up before pick up. Car looks great!!! Thank you to everyone at Bill Kay GMC

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My Experience

The only minor issues I had was the seam that connects the lower bumper with the upper body. You could see the primer in the seam. Very little within the seam. But other than that the repair is amazing.

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Repair Quality

Like new on damagee area. In seam of rear bumper cover. You can see a little of primer within

Customer Service

Returned Clean

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Well done. They did forget to remove some tape from window.

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Wayne was AWESOME

Returned Clean

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The quality of work was great.

Customer Service

The team was well coordinated.

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My Experience

Wayne went above and beyond in explaining the process the Service is above Standard would recommend Bill Kay any day to everyone Thanks for taking care of my repair

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My Experience

Wayne was really professional!!! He was very knowledgeable and really loved the fact that everything from start to finish was really fast. Ordering of the parts was only 3 days and the repairs was literally 2 days! Thank you!!

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They overcharged me and didn't replace my trunk trim

Repair Quality

Didn't put the trim back on the car

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My Experience

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My Experience

Wayne is very helpful and the text updates were nice throughout the process. Most importantly, my car looks like it was never in an accident!

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My Experience

My car looks great, thank you !!