Bill Kay's Collision Center

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent care and communication.

Customer Service - 5.0/5.0 -

Great bedside manner and communication.

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My Experience - 5.0/5.0 -

Ken is good at communications, always keeping me posted.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0 -

Service is good, lead time needs improvement

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My Experience - 5.0/5.0 -

They did an amazing job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

we are very pleased thank you.

Customer Service - 4.5/5.0 -

Very helpful.

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My Experience - 5.0/5.0 -

Rodent nest was something I never expected Work is done and car is running perfectly!!!!!

Likely to Recommend - 5.0/5.0 -

Thank you!

Repair Quality - 5.0/5.0 -

Everything was done perfectly and problem of rodent nest in vehicle solved

Customer Service - 5.0/5.0 -

Very professional service

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Repairs came out looking fantastic and I was kept informed every step of the way!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am so pleased that they were able to repair my minor paint damage at a reasonable cost.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

I give Ken (Body Shop Mgr. & his crew) an A+ & 10 plus points for knocking the cosmetic body repairs out of the park on my Lincoln Aviator. They completed the repairs ahead of schedule & kept me informed thru the entire process! Regards-Todd -Lisle Resident

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great experience, excellent customer service, great communication thru the entire experience. They listened to me & took care of the issues that bothered me when I purchased the car initially! I’m completely satisfied & will recommend Bill Kay to my friends.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

ken was great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

good job

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My Experience - 5.0/5.0 -

From the time that I took my car in I was greeted professionally as a customer from Ken. Even after dropping it off off I recieved an email stating if any thing was needed please don’t hesitate to give him a call. Top A service. I loved it. He is a great asset to your company

Likely to Recommend - 5.0/5.0 -

I always recommend you to friends and fsmily

Repair Quality - 5.0/5.0 -

Professional service as always

Customer Service - 5.0/5.0 -

Awesome customer service skills

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My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Ken - was very pleasant and helpful. I am very satisfied with the work on my car! Thank you

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Ken was amazing to work with and kept me updated throughout the process. Would highly recommend your team to others. Thanks!

My Experience - 5.0/5.0 -

I was very satisfied with my repairs once again being made at your location. The body shop manager Ken was very professional, he kept me up to date on the progress being made, and gave me an accurate time that my vehicle would be completed. My overall experience was Excellent!! Thanks for putting my truck ( which I Love ) back in its original condition.

Likely to Recommend - 5.0/5.0 -

I’ve used this same shop three times.

Repair Quality - 5.0/5.0 -

I am so grateful that I was able to establish a working relationship with the Body Manager Ken. It was such a pleasure to work with him. He kept me updated as my truck was be repaired and was able to give me a timeline as to when the work would be completed. Thanks Bill Kay for your level of Professionalism in working with me. Thanks again Ken!

Customer Service - 5.0/5.0 -

Ken was phenomenal.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Repairs look great! Car looks brand new

Customer Service - 5.0/5.0 -

Ken was amazing! He was super helpful during every step of the process.

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