Bill Rapp Buick GMC
In operation 72 years.
Bill Rapp Buick GMC is proud of ourselves on being Syracuse's best dealership servicing and selling GMC, Subaru and Buick. Our Collision Center is state of the art. We repair any make and model car or truck. We offer free Loaner cars upon appointment. We are a direct repair collision shop with several of the top insurance companies in the area and we are the only Subaru Certified Collision Center in the county. We offer 24 hour towing, by calling 315 434 8850. We can help you with every step of the repair process from the accident right to the repair. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are a PPG certified Collision Center and I - Car Gold , spraying the best products on your car and matching your factory finish. So feel free to give us a call at 315-437-2501.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have done so already.
Repair Quality - 5.0/5.0 -
I'm super thrilled! Tree branches fell on the roof of my car and created some dents on driver's side doors. Your team replaced the roof and smoothed the dents beautifully. On top of that, they cleaned the car inside and out.
Customer Service - 5.0/5.0 -
Craig was very kind and relieved my worries about the repair. He also arranged for me to use one of your loaner cars since I would need it for about 3 weeks.
My Experience - 5.0/5.0 -
They stayed in touch with me with the progress, changes in repair costs. Friendly, professional service. Top notch service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, friendly services. They stayed in touch with me through out the repair and kept me informed of any changes
Customer Service - 5.0/5.0 -
Very experienced and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The ease of speaking to the gentlemen about the repairs that were going to happen, as well as the repairs that did happen!!!
Repair Quality - 5.0/5.0 -
Everything went very well! The gentlemen were polite, pleasant and very helpful for anything I was unsure of! Thank you, Bill Rappe service crew!
Customer Service - 5.0/5.0 -
Great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every was completed as agreed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ken was very pleasant to deal with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous and competent
Customer Service - 5.0/5.0 -
Everything great. Cleaning the car was a pleasant surprise. It looks like new
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Craig was great to work with.
Likely to Recommend - 5.0/5.0 -
100% I would recommend this Shop!
Repair Quality - 5.0/5.0 -
The work done looks great!
Customer Service - 5.0/5.0 -
Customer service was outstanding!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
The service was excellent. Great customer service was provided.
Customer Service - 5.0/5.0 -
Ken was excellent with service and very knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Craig was very pleasant and made the whole experience effortless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very friendly and did an excellent job on my truck. Thank you guys.