Caliber - Syracuse - East
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely would recommend them to everybody
Repair Quality - 5.0/5.0 -
They went above and beyond with our repair
Customer Service - 5.0/5.0 -
Made sure every single scratch, dent was repaired Even cleaned the inside
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From beginning to end, everything was amazing. Andrea, who answered the phone and worked at the front desk, provided excellent customer service. She was friendly, pleasant to talk to, and explained everything clearly. When I dropped off my car, Brian took care of everything. He communicated with me throughout the entire process, keeping me updated every step of the way. They even finished my car earlier than expected, which was a wonderful surprise. I truly appreciate the outstanding service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks beautiful!
Customer Service - 5.0/5.0 -
Andrea and the guys were helpful, informative and responsive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice people
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Away keeping me informed about the work being done. Great help with dealing with my insurance company. Work was completed before the time they told me! My truck looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Every person I spoke with was courteous every time.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brian and Andrea were fantastic. The repair work looks great and the whole process was straightforward and efficient. My expectations were exceeded. I will not hesitate to recommend Caliber to anyone who needs repairs.
My Experience - 5.0/5.0 -
Professional customer service. I received consent updates Finished product looked great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Ever since I had my car back it's running hot I can't drive the car anywhere and my air condition no longer works
Customer Service - 1.5/5.0 -
They returned my car with a missing bulb told me to go to AutoZone and buy one finally after back and forth with customer service they replaced the bub
Returned Clean
My Experience - 5.0/5.0 -
I was completely amazed by the work they did on my car. Like, omg. When I saw it when it was finished, it looked like it did the day I first got it! 💯💪🏾❤️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the work done on my vehicle.
Customer Service - 5.0/5.0 -
Ondrea and Brian were professional, knowledgeable and kind. They gave me updates on the status of my vehicle and I knew that my vehicle was in capable hands.