Caliber - Syracuse - West Genesee
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job, and even detailed the interior which I was very happy about because most body shops these days do the bare minimum. But the people at Caliber went above & beyond to make sure my car looked like new.
Customer Service - 5.0/5.0 -
Everyone I spoke with was professional, friendly, and proficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was most positive experience with a collision that I have ever experience. Very friendly and very willing to assist. Upon arrival, very welcoming.
My Experience - 5.0/5.0 -
value for the price paid, efficient, friendly, prompt and on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision was great!!!! I would recommend them to anyone!!
Customer Service - 5.0/5.0 -
Very nice and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unexpected quick repair!
Customer Service - 4.0/5.0 -
It was not easy to get set up for estimate and repair.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repairs were done as promised and my car looks perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I got nothing but compliments from friends and family. What a wonderful job you guys did so thank you so much and happy travels.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent workmanship and professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Nate is a good manager
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
I got notified too late on a Friday to get from my home to pick up the car.
My Experience - 5.0/5.0 -
My car looks brand new. A few extras were worked on that weren’t even caused in the accident. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They went above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, easy to work with, and a quick return of my vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff are pleasant and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0 -
100% would recommend
Repair Quality - 5.0/5.0 -
Great repair, my car is better than it was before!
Customer Service - 5.0/5.0 -
They had consistent easy communication with me throughout the entire process
Returned Clean
My Experience - 5.0/5.0 -
The work is terrific, and Dave and Vicki were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0 -
Vicki and Dave were great.
Returned Clean
My Experience - 5.0/5.0 -
The car looks beautiful, like nothing ever happened to it. And that's what you want! And you even cleaned the inside! We are very impressed with your excellent service. :)