Bill Utter Ford

4.8 (92reviews)
92%
4901 South I-35 East,  Denton,  TX  76210

In operation 70 years, 28 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 7:00 pm
Tue 7:00 am - 7:00 pm
Wed 7:00 am - 7:00 pm
Thu 7:00 am - 7:00 pm
Fri 7:00 am - 7:00 pm
Sat 7:30 am - 1:00 pm
* Holiday hours may differ.

Reviews (92)

Likely to Recommend

Yes all the time

Repair Quality

Customer Service

A 10 is far to low for the overall process

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Great customer service Weston was fantastic! Minor issue was somebody work, but the staff was very understanding and is willing to accommodate any issues. Will be working with them very soon to resolve issue.

Customer Service

Weston was very thorough and kind throughout the entire process.

Returned Clean

My Experience

Dealing with Craig was the best

Likely to Recommend

Repair Quality

Dealing with Craig. And Weston was great. Both of them explained all the repairs and procedures to me made me feel like I picked the right place for my repairs

Customer Service

Best service around

Returned Clean

Likely to Recommend

Repair Quality

Very good quality. Really appreciated the detailed cleaning both inside and out

Customer Service

Returned Clean

My Experience

Likely to Recommend

Craig was awesome went out of his way many times to get me home and picked up

Repair Quality

I have bought a vehicle at Bill utter I have serviced a vehicle at the letter and I have had a vehicle in the collision repair at Bill utter.. from 1 to 10..... Overall customer satisfaction and experience.. sales gets a 3.. service gets a 5. and the collision gets a 10

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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My Experience

Car looks great

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Likely to Recommend

I would recommend yes but not the same estimator I had wasn’t impressed with Dillon

Repair Quality

Customer Service

Returned Clean

My Experience

Craig and Weston went above and beyond for us on our sons Bronco. You have gained a lifelong customer cause of these two guys Thank You for making this a stress free issue.

Likely to Recommend

Best car dealer experience I’ve had

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome work

Likely to Recommend

Repair Quality

Bill Utter got my truck looking great again

Customer Service

Returned Clean

Likely to Recommend

He made a it all easier and shouldered most of the responsibilities needed to get it fixed.

Repair Quality

Monty Elbert did a fantastic job. He took care of me from the time the car was picked up, all the way through the process. He kept me informed and is doing everything I wanted and needed and beyond. What a wonderful person. Thank you guys so very much!!

Customer Service

Just great!

Returned Clean

My Experience

I really appreciate that, I was informed step-by-step what was going on with my car. not only that they were very sweet and very patient with me every time I called. I would definitely recommend Bill Utter Ford two others! Thank you team!!

My Experience

I’ ve been trying for weeks to get the other Sid dog my truck fixed. I called and talked to Craig the manager and he got me scheduled and my truck looking great again and also handled all my insurance needs on the repair. A manager like this will have me coming back always now if I ever need body service again.

Likely to Recommend

Repair Quality

I had damage on the other side of my truck that the insurance missed and I called and talked to Craig he had me come by and got pictures of the damage and sent it all to the insurance got it all approved and my truck looking great again. Wonderful employee to take his time to take care of me. Made a customer for life.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a great job on the repairs

Customer Service

Did a great job on the repairs

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My Experience

All good

Likely to Recommend

Repair Quality

Very easy and quick process. These guys know what they are doing.

Customer Service

Craig and his team are awesome

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