Billion Body Shop

4.8 (627reviews)
94%
4200 W 12th St,  Sioux Falls,  SD  57107

In operation 91 years, 18 years at this location.

The Billion Body Shop in Sioux Falls specializes in restoring any make or model vehicle to its pre accident condition. Whether you've been in a major collision or have minor damage from, door dings, scuff, scratches, hail, or rock chips, our skilled team is dedicated to bringing your vehicle back to life. Our team works hand in hand with all insurance companies, and we pride ourselves on delivering high-quality auto body and collision repairs, ensuring your vehicle's comfort and performance are fully restored. We also provide a lifetime warranty on all repairs for as long as you own the vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
Hyundai
I-Car
Kia
Nissan

Reviews (627)

My Experience

My car looks like brand new. The people at your shop did an amazing job.

Likely to Recommend

Repair Quality

Very satisfied, my car.looks like brand new. The people at Billion did an amazing job.

Customer Service

I recieved update texts weekly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

No issues with repair work

Customer Service

I felt like the length of time it took was alot...just shy of a month. But I was provided a great rental that served us well. The staff where all friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Great communication and service

Customer Service

Returned Clean

My Experience

The Traxx is as good as new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If there was a 0 I would give a 0.

Repair Quality

The actual repair is fine. Communication I would rate a 1. And customer service a 1.

Customer Service

Customer service was horrible. Estimated was 6k. Total bill was over 10k and I was never notified of the increase before work was done. They told me upfront the work would take 10-15 days. They had my car over 35 days. Total bait and switch. Never will I do business with Billion again.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Aaron and Cody were amazing to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

convenient and quick - they made it such an easy process when i was in an accident and needed repairs. provided great communication and kept me informed throughout the duration of the process - from the initial estimate, to scheduling, and the repair timeline.

Likely to Recommend

Repair Quality

Multiple transfers when I call in

Customer Service

Returned Clean

My Experience

aaron and cody were awesome, thanks for the great service

My Experience

Most importantly was regarding the quality of the work which I would say is very good. That being said, the software or whatever is being used to update customers is not a bit useful. Any supposed updates were bogus and when I would call up to confirm what the progress was the body shop front office was very courteous but would tell me they don’t put the updates out, that information was generated by someone or something else. They were nice but it was very confusing. The car looks great and I appreciate everything they did to make that happen.

My Experience

Likely to Recommend

Repair Quality

Customer Service

The delay in repair was slightly inconvenient. It took 28 days to pick up my car back and I was about to run out of the car rental covered by insurance.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The shop also found a crack in a headlight assembly and informed the insurer, who directed a new part be included. An unexpected nice surprise!

Repair Quality

Looks better than new. Could not be happier!

Customer Service

Ayom is a total pro! Very helpful, answered all questions, did a great job! The rental car and process was also done very well.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The front of our car looks brand new.

Customer Service

Aaron (I believe), customer service representative, was very helpful, gave us his total attention and time discussing the repair process.

Returned Clean